Team Leader with extensive knowledge of the fashion and cosmetic industries. Energetic and outgoing with an innate drive to make sales quota.
Retail Sales Associate with 3 years in upscale retail apparel and shoe sales. Enjoys helping customers find products to meet their needs.
Energetic Team Leader with a strong background in retail sales, fashion merchandising and customer service support.
Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Dedicated to continuously improving sales abilities and product knowledge.
Routinely answered customer questions regarding merchandise and pricing
Detail-oriented student with strong technical skills and the ability to learn concepts quickly.
Highlights
In-depth fashion knowledge
Approachable
Flexible
Dedicated team player
Relationship selling
Barcode scanning
Reliable and dependable
Positive outlook
Cheerful and energetic
Team leadership
Resolution-oriented
Mathematical aptitude
Excellent time management
Self-motivated
Extremely organized
Powerful negotiator
Accomplishments
Fulfilled all supervisory duties when Store Manager was on vacation.
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Cashiered with two cash registers at once in tandem to maximize customer flow.
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Experience
Sales Associate08/2015 to CurrentSports AuthorityHouston, TX
Described use and operation of merchandise to customers.
Verified that all merchandising standards were maintained on a daily basis.
Maintained friendly and professional customer interactions.
Communicated with customers, employees and other individuals to answer questions and explain information.
Assessed customer needs and responded to questions.
Issued receipts for purchases and gifts.
Unboxed new merchandise.
Processed merchandise returns and exchanges.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Organized the store by returning all merchandise to its proper place.
Team Leader/Cashier10/2014 to CurrentJustinHouston, TX
Maintained friendly and professional customer interactions.
Worked as a team member to provide the highest level of service to customers.
Demonstrated that customers come first by serving them with a sense of urgency.
Shared product knowledge with customers while making personal recommendations.
Team Leader06/2013 to 10/2013FootlockerHouston, TX
Verified that all merchandising standards were maintained on a daily basis.
Maintained friendly and professional customer interactions.
Worked as a team member to provide the highest level of service to customers.
Shared product knowledge with customers while making personal recommendations.
Placed special merchandise orders for customers.
Education
High School Diploma2015Hastings High SchoolHouston, TX
Minor in Chinese 1 & Chinese 2
Top 10% of Class
4.5 GPA
Coursework in Business, Communications and Organizational Psychology
Continuing Education in Criminal Justice and Forensic Science
Coursework in Communications, Criminal Law and Public Administration
