Yoga Instructor who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service. Service-focused professional and friendly team player who quickly learns and masters new concepts and skills. Extensive cash handling experience.
Microsoft Word, Office, Excel, Power Point, and MindBody software
*Excellent telephone étiquette
*Extremely organized with good time management skills
*Works well under pressure.
01/2017 to Current
Sales AssociateH&M － Albuquerque, New Mexico
Greet customers at all points throughout the store.
Maintain constant presence on sales floor to assist customers.
Answer any questions about in store products and seasonal trends.
Communicate current sales and deals in the store to maximize sales.
Provide assistance and customer service in the fitting rooms.
Replenish, fold, hang, and tidy garments throughout the day.
Maintain in-stock and presentable condition assigned areas.
Work with cash register and process transactions in a time efficient manner.
Handle returns of merchandise.
Unload delivery trucks and unpack merchandise Execute reductions, price changes and label merchandise with security tags.
08/2015 to 12/2016
Health Information SpecialistNew Mexico Heart Institute － Albuquerque, New Mexico
Maintain patient medical records in accordance to NMHI, state and federal regulations.
Organize files, collect data, and analyze the data for errors.
Accurately enter information into various computer programs.
Keep sensitive customer or company information confidential.
Research unnamed/orphan papers to ensure proper patient identification and file in the proper patient medical record.
Mail or fax requested information per HIPAA Guidelines to other facilities and keep log of these records being sent.
Scan and file medical information daily into the EMR and review documents to eliminate duplicates.
Verify and cross-reference information in all Health Information Management systems to ensure document accuracy.
Provide attentiveness to the quality, timeliness, and accuracy of the EMR for patient care, legal, revenue, research, and regulatory needs.
Communicate politely and professionally with other medical facilities, insurance companies, co-workers, management, physicians, patients, and others.
01/2012 to 04/2016
Yoga InstructorStudio Sway － Albuquerque, New Mexico
Plan yoga sequences and prepare class content and format appropriate for student level and style/type of yoga class.
Provide a safe environment for students where they feel comfortable to move at their own level and pace throughout class.
Observe students, guide them into the correct poses and correct them for necessary skill improvement.
Offer modifications during classes to accommodate different levels of students.
Promote balance of the body and mind through effective teaching and demonstrations.
Maintain and clean yoga mats, blankets, and other props.
Sub classes for teachers.
Maintain positive relationships with members to encourage continued class attendance.
Provide health & wellness information and address any concerns.
Support the co-creation of a non-judgmental and fun environment to optimize learning.
03/2012 to 05/2013
Front Desk and Office AssistantYoga By Julia － Albuquerque, New Mexico
Greet and check in students.
Sign students up for classes and enter in students' information.
Provide advice to customers regarding particular products or services.
Advise customers on utilization and care of merchandise.
Assist in display and promotion of merchandise Maintain sales records.
Receive payments for classes and/or yoga merchandise through cash, cheque, and credit card.
Maintain and manage the calendar.
File liability waivers and maintain digital records.
Collect, sort, distribute, or prepare mail and messages for the studio owner.
Help to promote the studio in print and at onsite events.
Perform duties such as cleaning the floors, mats, lobby, and office area.
Education and Training
Bachelor of Arts: PsychologyThe University of New Mexico － Albuquerque, NM, United StatesGPA: 3.65 Recipient of the Presidential Scholarship