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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.

Highlights
  • Cash handling accuracy
  • Organized
  • Time management
  • Detail-oriented
  • High-end fashion knowledge
  • Strong communication skills
  • Superb sales professional
  • Customer- and service-oriented
  • Ability to mediate disputes
  • Listening skills
  • Reliable and punctual
  • In-depth fashion knowledge
  • Basic clerical knowledge
  • Approachable
  • Flexible
  • Dedicated team player
  • Relationship selling
  • Barcode scanning
  • Positive outlook
  • Cheerful and energetic
Accomplishments

Awarded Sales Associate of the Month at Emporio Armani.

Experience
10/2004 to 02/2005
Sales Associate The Reformation Melrose, MA,

Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Informed customers about sales and promotions in a friendly and engaging manner.Tracked down sources of special products and services to meet customers' special needs.

05/2003 to 11/2004
Ready-to-wear Specialist Thermo Fisher Scientific Inc. Thousand Oaks, CA,

Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Demonstrated that customers come first by serving them with a sense of urgency.Worked as a team member to provide the highest level of service to customers.

05/2002 to 05/2003
Sales Associate Cole Haan City, STATE,

Recommended and helped customers select merchandise based on their needs.Exchanged returned merchandise for customers quickly and efficiently.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.Informed customers about sales and promotions in a friendly and engaging manner.

02/1999 to 07/2001
Ready-to-Wear Specialist Emporio Armani City, STATE,

Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Maintained friendly and professional customer interactions.Demonstrated that customers come first by serving them with a sense of urgency.Verified that all merchandising standards were maintained on a daily basis.Exchanged returned merchandise for customers quickly and efficiently.Helped customers select products that best fit their personal needs.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.

Education
Expected in
: Liberal Arts
Santa Monica College - Santa Monica, CA
GPA:

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Resume Overview

School Attended

  • Santa Monica College

Job Titles Held:

  • Sales Associate
  • Ready-to-wear Specialist
  • Sales Associate
  • Ready-to-Wear Specialist

Degrees

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