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Sales Associate Resume Example

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Nicole
Johnson
Professional Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Skills
  • Current trend knowledge
  • Stocking and replenishing
  • Upselling
  • Multi-tasking strength
  • Cash register operations
  • Client Service
  • Cash Handling
  • Professional demeanor
  • Adapt to diverse groups
  • Problem-solving skills
  • Exceptional customer service
  • General housekeeping abilities
  • Microsoft Office
  • Fax and copier equipment knowledge
Education
Northview High SchoolBratt, FL05/2006High School Diploma
Pensacola State CollegePensacola, FL05/2011Associate of Science: Accounting Technology
Pensacola State CollegePensacola, FL07/2019Associate of Arts: General Studies
The University of West FloridaPensacola, FLExpected in 05/2021Bachelors in Social Work
Certifications

Collaborating To Keep Kids Safe Across Systems and Across the State: A Focus on Human Trafficking and Florida's Schools (August 4, 2020)

basic CPR certified 2020

Work History
Burlap Boutique- Sales Associate
CENTURY, FL11/2014 - 02/2019
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Balanced and organized cash register by handling cash, counting change and operating debit and credit card transactions.
Piggly WIggly- Deli Clerk
CENTURY, FL10/2007 - 08/2008
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Created appealing food arrangements for party trays and specialized orders.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Learned cake decorating work tasks in order to provide skilled backup for diverse roles.
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in 99.9% accuracy rate.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Greeted customers at deli counter to fulfill requests and answer questions.
Portofino Resort And Spa- Housekeeping
Pensacola Beach, FL05/2005 - 02/2007
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Disposed of trash and recyclables each day to avoid wastebuildup.
  • Removed waste paper and other trash from premises to designated area.
  • Verified cleanliness and organization of storage areas and carts.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Documented and reported all necessary facility and building repairs observed.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Changed bed linens and collected soiled linens for cleaning.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Polished glass surfaces and windows.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Slid furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Restocked linen and cycled towels and sheets in all areas of full-service hotel-based spa.
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Resume Overview

Companies Worked For:

  • Burlap Boutique
  • Piggly WIggly
  • Portofino Resort And Spa

School Attended

  • Northview High School
  • Pensacola State College
  • The University of West Florida

Job Titles Held:

  • Sales Associate
  • Deli Clerk
  • Housekeeping

Degrees

  • High School Diploma
    Associate of Science : Accounting Technology
    Associate of Arts : General Studies
    Bachelors in Social Work

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