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Sales Associate Resume Example

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SALES ASSOCIATE
Summary

Im enthusiastic and dedicated to my jobs , strong work ethics, willingness to learn more about a specialized area of practice , interested in making a career ,and desire to contribute to something bigger than myself if given the opportunity. Excellent interpersonal skill, and ability to shift priorities quickly, can work well with all levels of staff, very resourceful

Skills
  • Management and leadership experience
  • Works well as part of a team
  • On time and reliable
  • Willing to work under pressure
  • Ability to handle or solve problems
  • Proficient in customer service
  • Outgoing personality
  • Excellent communication skills
  • Verbal/written communication
  • Energetic self-starter
  • Listening skills
  • Superb time management
  • Reading comprehension skills
  • Great with children of all ages
Experience
Sales AssociateJames Avery | Waco, TX | November 2020 - Current
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed certain out of stock or retiring items and checking inventory for items at other locations.
  • Offered product and service consultations and employed up selling techniques.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Recommended merchandise to customers based on needs and preferences.
  • Communicated with customers about our product care services offerings, including policies, restrictions and refund policies.
Head HostessCrickets Bar & Grill | Waco, TX | October 2020 - Current
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Notified server after seating parties in section to facilitate prompt service.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
Hostess /To-Go Specialist/Manager-in-TrainingYardhouse restaurant | Austin, TX | February 2019 - May 2020
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Tracked seated guests and available seating using [System].
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
Dining Room Coordinator/host ManagerLupe Tortilla Mexican Restaurant | Cedar Park, TX | August 2014 - December 2018
  • Delivered effective instructions to all team members, using easily-understood terminology.
  • Monitored reserved dining rooms for safety and customer needs, upholding high standards for service and experiences.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Supervised team of 12 employees in fast paced , high volume restaurant establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Designed long-term schedules for 2 daily shifts and 27 employees using excel spreadsheets.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Education and Training
High School DiplomaS.t.a.r.s High School | | Waco, TX | June 2010
  • 3.8 GPA
  • Honor Roll senior 2010
Some College (No Degree): Basics Austin Community College | Austin, TX
Some College (No Degree): American Literature, Psychology Intro, Yoga Austin Business College | Austin, TX
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Resume Overview

Companies Worked For:

  • James Avery
  • Crickets Bar & Grill
  • Yardhouse restaurant
  • Lupe Tortilla Mexican Restaurant

School Attended

  • S.t.a.r.s High School
  • Austin Community College
  • Austin Business College

Job Titles Held:

  • Sales Associate
  • Head Hostess
  • Hostess /To-Go Specialist/Manager-in-Training
  • Dining Room Coordinator/host Manager

Degrees

  • High School Diploma
    Some College (No Degree) : Basics
    Some College (No Degree) : American Literature, Psychology Intro, Yoga

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