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Sales And Marketing Representative Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Skills

· Customer Relations

· Service Agreements

· Strategic Planning

· Revenue Generation

· Network development

· Account development

Education
Harrison College - Indianapolis Indianapolis, IN Expected in Bachelor of Science : Health Care Management - GPA :
Central Ohio Technical College , Expected in Associate of Applied Science : Nursing - GPA :
Certifications

Registered Polysomnographic Technologist (RPSGT)

Certification number 11691

Certification in Clinical Sleep Health (CCSH)

Certification number 413

Clinical Sleep Educator Certificate (CSE)

Work History
U.S. Physical Therapy - Sales and Marketing Representative
Beaumont, TX, 06/2018 - 05/2020

· Generate leads in both Ohio as well as Georgia branches

· Meet weekly sales goals

· Prepare weekly reports

· Successfully presenting to prospective clients regarding services offered

· Coordinating sales effort with marketing programs

· Visiting clients and potential clients to evaluate needs, promote services

Maintain client records

· Recommended changes in service and internal procedures by evaluating results and competitive developments.

· Resolved customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

· Served customers by selling services and meeting customer needs

Serviced existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.

Bowlero Corp - Supervisor
Chico, CA, 04/2012 - 06/2018

o Process building for Ohio Health Sleep Services Precertification Department

o Manage staff of three employees

o Develop standard of work for the precertification progress

o Complete precertification for sleep studies using multiple portals and with multiple payers

o Develop tracking for denied in lab sleep studies

o Develop process for review of all denied cases

o Work with billing department collaborating on any issues with precertification resulting in denial, post service of sleep studies.

o Create and maintain employee competencies and assessments

o Complete employee reviews

o Responsible for discipline of employees

o Approve paid time off requests

o Present topics at monthly staff meeting for both staff and physicians

o Process building for Ohio Health Sleep Services NEW Outcomes Department

o Manage staff of three employees

o Developed robust program for follow up care after sleep testing

o Develop tracking method for compliance for the organization

o Develop tracking method for physicians ensuring the timeliness of interpretation completion.

o Develop tracking method for Durable Medical Equipment companies.

o Develop protocol for managing compliance for the OHSS patient

o Develop protocol and recommended timeline for faxing interpretations, prescriptions and patient letters

o Called and provided follow up information to patients regarding their sleep study results based on the recommendation of the interpretation and the patient letter.

o Create and maintain employee competencies and assessments

o Complete employee reviews

o Responsible for discipline of employees

o Approve paid time off requests

o Present topics at monthly staff meeting for both staff and physicians

o Maintain operations for eleven different facilities; Forty-four functioning beds at full capacity

o Successfully manage thirty six employees

o Create and maintain nightly occupancy and volume reports

o Create and maintain technologist schedule

o Develop and improve processes for operations

o Create policies for operations

o Approve paid time off requests

o Work to resolve patient complaints

o Mediate employee conflict

o Complete final review of all patient charts to ensure accuracy prior to sleep testing

o Request records

o Schedule patient appointments

o Create and maintain employee competencies and assessments

o Complete employee reviews

o Responsible for discipline of employees

o Monitor employees on performance improvement plans

o Train staff members

o Present topics at monthly staff meeting for both staff and physicians

Capitol Sleep Medicine - RPSGT
City, STATE, 11/2006 - 01/2007

A sleep technologist works under the general supervision of the medical director or designee to provide comprehensive evaluation and treatment of sleep disorders including in center and home sleep apnea testing, diagnostic and therapeutic interventions, comprehensive patient care and direct patient education. A sleep technologist is credentialed in sleep technology and is able to provide oversight of other sleep center staff. Technicians and trainees work under the direct supervision of the credentialed sleep technologist or the medical director.

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78Average

Resume Strength

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  • Personalization
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  • Target Job
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Resume Overview

School Attended
  • Harrison College - Indianapolis
  • Central Ohio Technical College
Job Titles Held:
  • Sales and Marketing Representative
  • Supervisor
  • RPSGT
Degrees
  • Bachelor of Science
  • Associate of Applied Science

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