, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Public Safety Expert/ Sales Specialist
9 years experience in Law Enforcement/First Responder. Specialize in Safety Management, Scheduling and Operations.
2 years Sales and customer service experience with Supervisor experience in Sales, Customer Service and Safety management.
Qualifications/Proficiencies/Skills
Report Writing
Training Instructor
Safety-oriented mindset
Calm under pressure
Planning and coordination
Product Sales
Strategic planning
B2C sales experience
Public speaking expert
Professional Experience
04/2021 to CurrentSales/LeasingSix Flags, Inc. | Glendale, AZ,
Prospected for new sales and leasing customers via telephone, email and direct mail.
Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
Completed delivery of sold and leased products to customers within promised timeframes.
11/2020 to 02/2021Sales and Leasing SpecialistRick Hendrick Chevrolet | City, STATE,
Generated consistent interest by presenting non-confrontational selling processes to potential customers.
Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
Serviced 10-15 new clients per week to build connections to grow future business revenue.
Maintained current store, product and promotional knowledge to drive consistent sales.
Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
Oversaw customer test drives and demonstrated standard and optional features.
01/2020 to 11/2020Customer Service Merchandising SpecialistDicks Sporting Goods | City, STATE,
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Resolved customer issues and diffused situations by listening to concerns and developing solutions.
Drove revenue by promoting products and services for sales conversions to meet monthly sales goals.
Referred customers to business partners based on individual preferences and demographics.
Assisted in training and skill development with new employees.
Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
Managed new hires while delegating job assignments, product merchandising, scheduling itineraries and resolving issues to maximize productivity.
04/2019 to 10/2019Sales and Leasing SpecialistWeir Canyon Honda | City, STATE,
Regularly met or exceeded monthly sales goals by creating relationships with customers in person and by telephonic communications.
Maintained current store, product and promotional knowledge to drive consistent sales.
Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
Answered phones contacted business leads with enthusiasm and delivered information regarding items to potential customers.
Built positive working relationships with other department managers through effective communication.
Cultivated and expanded relationships with customers through loyal and dedicated service.
Answered clients' questions regarding details of financial plans and loans in easy-to-understand terms.
09/2010 to 05/2019Police OfficerCity Of Fullerton | City, STATE,
Developed and implemented speedy and efficient responses to public safety issues such as radio calls, pedestrian contacts and follow up investigations.
Interviewed, questioned and conducted undercover surveillance operations.
Mitigated risk while accurately analyzing and evaluating criminal information and processing crime scenes.
Searched vehicles, buildings, homes and property for evidence and stolen property.
Boosted community safety by performing motor vehicle accident investigations including DUIs and fatal crashes while conducting field sobriety tests at DUI checkpoints.
Monitored and investigated suspicions persons and situations and unusual activities.
Executed search warrants, affidavits, and other legal documents.
Cultivated working relationships with colleagues, executives and community members to build trust and communication.
Assisted local and federal agencies in criminal investigations.
Testified under oath in administrative hearings and criminal court cases.
Promoted community outreach initiatives by developing initial school crisis and safety plan.
Created practice exams, exercise documents and interactive hands on training for students preparing for Law Enforcement Background.
Developed complete training programs and led training using expert learning techniques.
Lead instructor on multiple physical demanding trainings such as hand to hand combat, firearms, and safety approaches.
Education and Training
Expected in 01/2010Associate of Arts | Criminal JusticeSan Bernardino Valley College, San Bernardino, CAGPA:
Expected in 01/2019Training | Field TrainingCity of Fullerton, Fullerton, CA, GPA:
Completed the following training programs provided by
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.