Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Public Safety Expert/ Sales Specialist

9 years experience in Law Enforcement/First Responder. Specialize in Safety Management, Scheduling and Operations.

2 years Sales and customer service experience with Supervisor experience in Sales, Customer Service and Safety management.

  • Report Writing
  • Training Instructor
  • Safety-oriented mindset
  • Calm under pressure
  • Planning and coordination
  • Product Sales
  • Strategic planning
  • B2C sales experience
  • Public speaking expert
Professional Experience
04/2021 to Current Sales/Leasing Six Flags, Inc. | Glendale, AZ,
  • Prospected for new sales and leasing customers via telephone, email and direct mail.
  • Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
  • Completed delivery of sold and leased products to customers within promised timeframes.
11/2020 to 02/2021 Sales and Leasing Specialist Rick Hendrick Chevrolet | City, STATE,
  • Generated consistent interest by presenting non-confrontational selling processes to potential customers.
  • Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
  • Serviced 10-15 new clients per week to build connections to grow future business revenue.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Oversaw customer test drives and demonstrated standard and optional features.
01/2020 to 11/2020 Customer Service Merchandising Specialist Dicks Sporting Goods | City, STATE,
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Resolved customer issues and diffused situations by listening to concerns and developing solutions.
  • Drove revenue by promoting products and services for sales conversions to meet monthly sales goals.
  • Referred customers to business partners based on individual preferences and demographics.
  • Assisted in training and skill development with new employees.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Managed new hires while delegating job assignments, product merchandising, scheduling itineraries and resolving issues to maximize productivity.
04/2019 to 10/2019 Sales and Leasing Specialist Weir Canyon Honda | City, STATE,
  • Regularly met or exceeded monthly sales goals by creating relationships with customers in person and by telephonic communications.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Answered phones contacted business leads with enthusiasm and delivered information regarding items to potential customers.
  • Built positive working relationships with other department managers through effective communication.
  • Cultivated and expanded relationships with customers through loyal and dedicated service.
  • Answered clients' questions regarding details of financial plans and loans in easy-to-understand terms.
09/2010 to 05/2019 Police Officer City Of Fullerton | City, STATE,
  • Developed and implemented speedy and efficient responses to public safety issues such as radio calls, pedestrian contacts and follow up investigations.
  • Interviewed, questioned and conducted undercover surveillance operations.
  • Mitigated risk while accurately analyzing and evaluating criminal information and processing crime scenes.
  • Searched vehicles, buildings, homes and property for evidence and stolen property.
  • Boosted community safety by performing motor vehicle accident investigations including DUIs and fatal crashes while conducting field sobriety tests at DUI checkpoints.
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Executed search warrants, affidavits, and other legal documents.
  • Cultivated working relationships with colleagues, executives and community members to build trust and communication.
  • Assisted local and federal agencies in criminal investigations.
  • Testified under oath in administrative hearings and criminal court cases.
  • Promoted community outreach initiatives by developing initial school crisis and safety plan.
  • Created practice exams, exercise documents and interactive hands on training for students preparing for Law Enforcement Background.
  • Developed complete training programs and led training using expert learning techniques.
  • Lead instructor on multiple physical demanding trainings such as hand to hand combat, firearms, and safety approaches.
Education and Training
Expected in 01/2010 Associate of Arts | Criminal Justice San Bernardino Valley College, San Bernardino, CA GPA:
Expected in 01/2019 Training | Field Training City of Fullerton, Fullerton, CA, GPA:

Completed the following training programs provided by

the City of Fullerton, California

  • CPR/First Aid Field trained
  • Lethal weapons trained
  • Active Shooter trained (Instructor)
  • Drug Recognition Expert trained (Instructor)
  • Arrest and Safety Techniques
  • Crowd Control Enforcement trained

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Resume Overview

School Attended

  • San Bernardino Valley College
  • City of Fullerton

Job Titles Held:

  • Sales/Leasing
  • Sales and Leasing Specialist
  • Customer Service Merchandising Specialist
  • Sales and Leasing Specialist
  • Police Officer


  • Associate of Arts
  • Training

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