Sales and Leasing Specialist Resume Example
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SALES AND LEASING SPECIALIST
Summary
Public Safety Expert/ Sales Specialist
9 years experience in Law Enforcement/First Responder. Specialize in Safety Management, Scheduling and Operations.
2 years Sales and customer service experience.
Qualifications/Proficiencies/Skills
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Professional Experience
11/2020 - 02/2021
Six Flags, Inc. － Glendale , AZSales and Leasing Specialist
- Generated consistent interest by presenting non-confrontational selling processes to potential customers.
- Obtained referrals from satisfied customers by regularly following up with established personal and business customers.
- Serviced 10-15 new clients per week to build connections to grow future business revenue.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
- Oversaw customer test drives and demonstrated standard and optional features.
01/2020 - 11/2020
Rick Hendrick Chevrolet － City , STATECustomer Service Merchandising Specialist
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Resolved customer issues and diffused situations by listening to concerns and developing solutions.
- Drove revenue by promoting products and services for sales conversions to meet monthly sales goals.
- Referred customers to business partners based on individual preferences and demographics.
- Assisted in training and skill development with new employees.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Managed new hires while delegating job assignments, product merchandising, scheduling itineraries and resolving issues to maximize productivity.
04/2019 - 10/2019
Dicks Sporting Goods － City , STATESales and Leasing Specialist
- Regularly met or exceeded monthly sales goals by creating relationships with customers in person and by telephonic communications.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
- Answered phones contacted business leads with enthusiasm and delivered information regarding items to potential customers.
- Built positive working relationships with other department managers through effective communication.
- Cultivated and expanded relationships with customers through loyal and dedicated service.
- Answered clients' questions regarding details of financial plans and loans in easy-to-understand terms.
09/2010 - 05/2019
Weir Canyon Honda － City , STATEPolice Officer
- Developed and implemented speedy and efficient responses to public safety issues such as radio calls, pedestrian contacts and follow up investigations.
- Interviewed, questioned and conducted undercover surveillance operations.
- Mitigated risk while accurately analyzing and evaluating criminal information and processing crime scenes.
- Searched vehicles, buildings, homes and property for evidence and stolen property.
- Boosted community safety by performing motor vehicle accident investigations including DUIs and fatal crashes while conducting field sobriety tests at DUI checkpoints.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Executed search warrants, affidavits, and other legal documents.
- Cultivated working relationships with colleagues, executives and community members to build trust and communication.
- Assisted local and federal agencies in criminal investigations.
- Testified under oath in administrative hearings and criminal court cases.
- Promoted community outreach initiatives by developing initial school crisis and safety plan.
- Created practice exams, exercise documents and interactive hands on training for students preparing for Law Enforcement Background.
- Developed complete training programs and led training using expert learning techniques.
- Lead instructor on multiple physical demanding trainings such as hand to hand combat, firearms, and safety approaches.
Education and Training
01/2010
San Bernardino Valley CollegeCity, StateAssociate of Arts: Criminal Justice
01/2019
City of FullertonCityTraining: Field Training
Completed the following training programs provided by
the City of Fullerton, California
- CPR/First Aid Field trained
- Lethal weapons trained
- Active Shooter trained (Instructor)
- Drug Recognition Expert trained (Instructor)
- Arrest and Safety Techniques
- Crowd Control Enforcement trained
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Resume Overview
School Attended
- San Bernardino Valley College
- City of Fullerton
Job Titles Held:
- Sales and Leasing Specialist
- Customer Service Merchandising Specialist
- Police Officer
Degrees
- Associate of Arts : Criminal Justice
Training : Field Training
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