Sales And IT Manager Resume Example Maverick Business Forms, Inc

SALES AND IT MANAGER

Summary

Intelligent and enterprising leader with over 15 years of experience in multiple industries. Growth-minded strategist and implementer of key operational improvements through corporate objective triage and situational support. Expert problem-solver and planner with demonstrated business leadership and development skills.

Skills

Operations oversight
Profit and loss accountability
Cross-functional team management
Proficient in Mac, Windows, Microsoft Office, CRM, MIS/ERP software

Process improvement
Six Sigma understanding
Strategic thinker
Project management

Experience

Sales and IT Manager
Gilmer, TXMaverick Business Forms, Inc/Jun 2016 to Jul 2020

Developed and implemented new sales strategies that increased sales by 9% in the first year after 5 years of consistent loss.
Tracked sales to generate reports for business development planning.
Transitioned to a CRM strategy to automate leads management that increased customer satisfaction and new order rates over 10%.
Collaborated with department heads and implemented web-based tracking and work issue logging to improve customer satisfaction.
Determined and alleviated hardware, software, and network issues.
Supported, configured, maintained, and upgraded VoIP phones, network, and in-house servers.
Set up user accounts, permissions, passwords, and defined network policies and procedures.
Submitted recommendations regarding infrastructure overhauls.
Managed projects from concept to implementation.
Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Assessed the latest innovations to recommend and adopt cost-effective, useful solutions.

Vice President
Longview, TXTexas Classic Productions, LLC/Apr 2013 to Apr 2016

Managed daily operations, including supervising team members across multiple locations of multi-million dollar divisional operation.
Monitored business trend forecasts, adjusting budgets, and operational plans to maximize growth and opportunities.
Road mapped trade show plans to outline benefits and address potential constraints before resource commitment.
Negotiated contracts with leading clientele, encompassing industry-leading organizations and on a multitude of projects.
Determined performance goals and offered tactics for achieving milestones.
Researched underlying issues, regulatory compliance status, and processes to resolve complex business issues and recommend strategic corrective actions.
Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
Enforced security policies and procedures to protect company assets from theft, loss, or damage.
Managed profit and loss by following procedures, maintaining inventory, managing labor, expenditures and reviewing financial reports.
Developed incident management strategy, including troubleshooting, root cause analysis, and timely resolution.
Implemented policies and standard operating procedures and managed quality, customer service, and logistics to implement improvements.
Managed pre-inspections, site supervision, site measurements, scheduling, and equipment management.

Industrial Radiographer
Longview, TXProfessional Service Industries, Inc, PSI/Jan 2012 to Apr 2013

Performed diagnostic imaging tests and examinations to capture visual evidence of casting, welding, and integrity defects.
Applied workplace safety rules consistently to prevent immediate danger to other employees, contractors, and the general public to reduce exposure to radiation.
Evaluated results obtained by procedures and produced reports outlining findings.
Organized supplies and restock work areas for maximum efficiency.
Earned reputation for good attendance and hard work.
Performed site evaluations, site surveys, and team audits.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Performed consistently with all quality objectives, including planning, control, and optimization strategies.

Warehouse Supervisor
Longview, TXEncompass Communications, LLC/Nov 2009 to Jan 2012

Verified that materials were stored in the correct designated areas throughout warehouse and monitored inventory control levels for replenishment needs using a proprietary software of thousands of SKUs.
Successfully met all accuracy standards through consistent oversight, detailed recordkeeping, and implementation of process improvements.
Scheduled all warehouse employees and managed resource allocation to ensure efficient operations.
Safeguarded compliance standards by delivering support to production staff to continuously meet milestones and goals.
Trained staff on material handling processes to reduce shipping times.
Assessed employee performance and facilitated commendations and discipline as necessary.
Increased productivity and through cross-training and thorough training of both current employees and new hires.
Monitored daily shipping, handling, and receiving to promote smooth operations within the warehouse.
Participated in meetings with upper management to roll out initiatives and procedures that met benchmarks for production, quality, and safety.

Education and Training

DiplomaRobert E Lee High School

Websites, Portfolios, Profiles

www.linkedin.com/in/samuel-c-logan

Resume Overview

Companies Worked For:

Maverick Business Forms, Inc
Texas Classic Productions, LLC
Professional Service Industries, Inc, PSI
Encompass Communications, LLC

School Attended

Robert E Lee High School

Job Titles Held:

Sales and IT Manager
Vice President
Industrial Radiographer
Warehouse Supervisor

Degrees

Diploma

Sales and IT Manager Resume Example

Resume Score: 80%

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