Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Previous business owner successful at overseeing all aspects of business operations. Goal-driven leader with 10 years of business management, marketing, financial and sales.

Skills
  • Dedicated
  • Relationship Building
  • Safety understanding
  • Personable and friendly
  • Fast learner
  • Energetic personality
  • Event scheduling
  • Program leadership
  • Team development
  • Excellent sales skills
  • Group leadership
  • Ability to prioritize
  • Project management
  • Administrative support
  • MS Office
  • Sales tracking
  • Product and service management
  • Persuasive negotiations
  • Sales and market development
  • Promotional sales events
  • Excellent communication skills
  • Business Planning
  • Sales and profits maximization
  • Marketing and sales expertise
  • Sales forecasts and goals
  • Sales understanding
  • Travel and event coordination
  • Event and meeting scheduling
  • Event and meeting planning
  • Inside and outside sales
  • Special events and celebrations
  • Sales planning and implementation
  • Selling event products and services
  • Sales quota understanding
Experience
Sales and Event Manager, 08/2019 to Current
Courtyard By Marriott & AmericInn Hotel & EventCity, STATE,
  • Designed contracts, collected fees and booked venues for events.
  • Organized venues, budgets, guest lists, catering and event timelines.
  • Attended and participated in industry events.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintains and promotes guest service, sales and style as the driving philosophy of the hotel.
  • Extends professionalism and courtesy to guests at all times and exceed their expectations.
  • Provide excellent customer service by anticipating the guests needs at all times while exceeding their expectations.
  • Lives the “Spirit to Serve” philosophy to our associates, our community and our guest.
  • Acquire weekday, wedding and corporate event bookings, with an emphasis on food & beverage as well as guest accommodations.
  • Initiate and follow-up on at least 30-60 leads per week as well as proactively pursuing local business with sales calls.
  • Understands the overall market –competitors’ strengths and weaknesses, supply and demand, and can sell against them.
  • Increase networking and community involvement by participating in at least one professional organization.
  • Participates in any pre-function meetings and collaborates with the Event Manager to verify staffing needs and cross referencing with the BEO to ensure all items are ordered prior to event including alcohol, food, linens etc.
  • Detailing BEO orders, contracts, as well as other administrative forms and prepare and deliver amenities to clients when needed.
  • Collaborate with Sales team on sales strategies to increase revenue in the Event Center
  • Communicates well both verbally and in writing
  • Excellent time management, networking and interpersonal skills.
  • Strong attention to detail, organizational skills and keeping an up to date filing system.
  • Complete any required sales reports(Room night tracking & monthly Delphi Reports).
  • Strong computer knowledge and experience including FOSSE, Delphi, Word, Excel, Internet and Email correspondence.
  • Assist Banquet Captain with flawless events from booking, detailing and execution including personalized greeting and departure.
  • Assist Banquet Captain with detailing décor ensuring all requests by the guests have been met.
  • Assist Banquet Captain with inventory and ordering supplies for the Event Center including but not limited to alcohol, linens, food and supplies.
  • Supervises and assigns tasks to event staff during the duration of events from start to finish.
  • Knowledge of appropriate table settings, service ware and steps of service.
  • Thorough knowledge in food service operations including food preparation, presentation and sanitation
  • Participates in pre-function meetings to cross reference BEO and ensure all items are ordered prior to event including alcohol, food, linens etc.
  • Responsible for having meeting rooms set up per event and for supervising and assisting staff with set up, service and clean-up for all events.
  • Assist in organization of all sales collateral and sales packets.
  • Perform at least ten Outside Sales Calls per month, and at least one Sales Blitz per quarter.
  • Assist in the execution if needed at the request of the Event Manager and communicates with hotel departments, and customers to ensure consistent, high-level service throughout the event and post-event phases of hotel events.
  • Answering phones and giving prospect tours at every opportunity to promote sales growth for weddings and corporate events •Attend all sales related meetings and special events.
  • Have current knowledge of hotel rates,discounts and promotions.
  • Out of the box type thinking to capture business from social media or similar avenues.

As the Sales and Event Manager for two event centers, I have helped reach revenue monthly goals by implementing new ideas and strategies. I am self motivated, driven and organized.

Co-owner/Manager , 04/2017 to 08/2019
Terrace View Golf CourseCity, STATE,

As co-owner and manger of Terrace View Golf Course my skills in organization, planning, financial, sales, marketing, communication, and scheduling have been a part in turning the business around in both the financial standing and reputation of the course within the community.

We've also started Terrace View Fall Festival two years ago; it was a huge undertaking with licensing, permits, attractions, selling advertising and planning.

Clubhouse Management: I interview, hire and train all employees as well as handle all scheduling.

Marketing: I created and maintain our website and all social media accounts.

Golf Camp Coordinator: I coordinate and run our junior golf program in the summer.

Co-Owner/Office Assistant, 01/2008 to 08/2019
Linder EnterprisesCity, STATE,

My role at Claire Enterprises has been everything from administrative, financial, marketing, contracts, sales, communication with general contractors, and various office tasks as needed. I helped start the company and played key parts in the growth and development over the course of the past twelve years.

  • Marketing: I created and maintain our website and all social media accounts.
  • Sales: I assist in creating emails, proposals and bid materials for prospective clients.
  • Project Management: I assist the project managers with daily logistics of various projects.
Education and Training
: Business, Expected in
MSU- Mankato - Mankato, MN
GPA:
Real Estate Agent License: Real Estate, Expected in 2006
Pro Source Real Estate Education - Bloomington, MN,
GPA:
High School Diploma: , Expected in 2003
Cleveland High School Stem - Cleveland, MN,
GPA:

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Resume Overview

School Attended

  • MSU- Mankato
  • Pro Source Real Estate Education
  • Cleveland High School Stem

Job Titles Held:

  • Sales and Event Manager
  • Co-owner/Manager
  • Co-Owner/Office Assistant

Degrees

  • Some College (No Degree)
  • Real Estate Agent License
  • High School Diploma

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