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Sales Agent Resume Example

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SALES AGENT
Career Overview

Highly enthusiastic customer service professional with 5 years client interface experience.


Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training.Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments.


Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.


Results-driven sales agent with proven ability to establish rapport with clients.

Core Strengths
  • Strong organizational skills
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitudeStore maintenance ability
  • Top sales performer
  • Customer service expert
  • Invoice processing
  • Fashion knowledge
  • Opening/closing procedures
Accomplishments

Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Sales
  • Consistently generated additional revenue through skilled sales techniques.
  • Product Sales
  • Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
  • Multi-tasking
  • Cashiered with two cash registers at once in tandem to maximize customer flow.
  • Database Maintenance
  • Assisted in the managing of the company database and verified, edited and modified members' information.
Work Experience
March 2014
to
Current
Chicago Trolley & Double Decker CoChicago, ILSales Agent
  • Present purchase offers to sellers for consideration.
  • Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
  • sell the city of Chicago make sure customers know what they are purchasing direct buses, traffic, and spacing pass out flyers be customer friendly.
October 2013
to
January 2014
Farm & FleetLoves Park, ILCashier
  • Offer customers carry-out service at the completion of transactions.
  • Weigh items sold by weight to determine prices.
  • Cash checks for customers.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Pay company bills by cash, vouchers, or checks.
July 2013
to
January 2014
RBI Bar & RestaurantLoves Park, ILCocktail Waitress
  • Escort customers to their tables.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.
June 2012
to
August 2013
Lincolnshire Place Nursing HomeLoves Park, ILDietary Aide
  • Observe patient food intake and report progress and dietary problems to dietician.
  • Clean tables or counters after patients have finished dining.
  • Inform patients of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort patients to their tables.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Garnish and decorate dishes in preparation for serving.
Educational Background
May 2012
Harlem High SchoolChicago, ILHigh School Diploma
Skills

Cash handling

Shipping and receiving

Able to lift 50 pounds

Professional and friendly

Careful and active listener

Strong public speaker

Multi-tasking

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Resume Overview

Companies Worked For:

  • Chicago Trolley & Double Decker Co
  • Farm & Fleet
  • RBI Bar & Restaurant
  • Lincolnshire Place Nursing Home

School Attended

  • Harlem High School

Job Titles Held:

  • Sales Agent
  • Cashier
  • Cocktail Waitress
  • Dietary Aide

Degrees

  • High School Diploma

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