Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Helpful Sales Administrator with strong planning, problem-solving and relationship-building skills. Assisting sales teams with identifying customer needs and creating customized solutions. Excellent verbal and written communication skills to document sales activities.

  • Transportation information
  • Credit and cash payments
  • Guest amenities
  • Safety and security procedures
  • Listening skills
  • Reservations
  • Marketing
  • Inventory oversight
  • Hospitality services
  • Administrative skills
  • Company policies and procedures
  • Effective planning
  • Time management
  • Team oversight
  • Oral and written communications
  • Microsoft Office
Sales Administrator/Front Desk Agent, 07/2018 to Current
Arkansas UrologyLittle Rock, AR,
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Developed vast knowledge of local area to provide guests with information about dining options, arts, culture and other entertainment.
  • Computed guest billings and posted charges to room accounts.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Responded to inquiries and room requests made online, by phone or email.
  • Supported sales representatives with scheduling client meetings and coordinating travel for sales presentations.
Problem Solver/Inbound Stower, 10/2016 to 03/2017
7-Eleven, Inc.San Antonio, TX,
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
  • Exceeded team goals and collaborated with staff to implement customer service initiatives.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Medical Receptionist, 06/2016 to 03/2017
Dr. Karim KhimaniCity, STATE,
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Updated group medical records and technical library to support smooth office operations.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Straightened up the waiting room so that it remained neat and organized.
  • Pleasantly greeted each patient and offered the desk sheet for easy sign-in.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Observed strict HIPAA guidelines at all times according to company policy.
Store Manager, 03/2008 to 04/2012
Toys R UsCity, STATE,
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Oversaw annual store budget while working closely with corporate and financial departments on reporting and payroll.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Updated store pricing, signage and merchandising to promote specials, sales and discounts.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Maintained current accounts and deposited funds to keep on-site cash low.
  • Contributed to merchandising ideas at team sales meetings to increase sales.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Trained employees on store security, monetary procedures and customer service expectations.
  • Shared product knowledge with customers and offered personal recommendations to boost upselling and cross-selling goals.
Education and Training
High School Diploma: , Expected in 06/2005
Asbury Park High School - Asbury Park, NJ

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Asbury Park High School

Job Titles Held:

  • Sales Administrator/Front Desk Agent
  • Problem Solver/Inbound Stower
  • Medical Receptionist
  • Store Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: