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sale representative resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Passionate and professional Representative leads outreach efforts, strategic direction and day-to-day function management. Proven talent at building relationships and influencing others to gain support and commitment. Excellent presentation and communication skills and comfort working in fast-paced environment. Go-getter Representative works closely with business development professionals to meet objectives and achieve revenue goals. Engages consumers and business leads to educate in products and services offered. Generates new business opportunities using proven processes to prospect business leads and close new accounts. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Sales Support
  • Strategic Direction
  • Product and Service Planning
  • Experience in Leadership
  • Improvement Plan Knowledge
  • Team Building
  • Organizational Skills
  • People Skills
  • Microsoft Office
  • Customer Service
  • Good Work Ethic
  • Flexible Schedule
  • Training & Development
  • Planning & Organizing
  • Supervision & Leadership
  • Problem Resolution
  • Friendly, Positive Attitude
  • Conflict Resolution
  • Active Listening
  • Basic Math
  • Critical Thinking
  • Computer Skills
  • Team Management
  • Relationship Building
  • First Aid/CPR
  • Personnel Records Maintenance
  • Hiring and Retention
  • Generating Reports
  • Problem Solving
  • Company Policies and Procedures Training
  • Problem-Solving
  • Personnel Documentation Verification
  • Verbal and Written Communication
  • Information Sourcing
  • Work Planning and Organization
  • Time Management
  • Understanding of HR Policies
  • Assessing Performance
  • Administrative Skills
  • Office Organization
Experience
03/2022 to Current
Sale Representative Bluegreen Resorts North Charleston, SC,
  • Assists customers with the purchase of Company products and services, features, accessories and bill payments
  • Processes paperwork and performs other duties as assigned by management.
  • Answered questions and resolved concerns for customer support.
  • Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
  • Established relationships with existing customers to promote new product or service opportunities.
  • Processed customer orders and collected payment information.
  • Conducted outreach calls, promoting brand and encouraging purchases.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
06/2020 to 08/2022
Bank Officer Securitas Security Services Usa, Inc. Buckeye, AZ,
  • Monitored access to properties
  • Contacted and communicated with the authorities
  • Patrolled areas under security premises
  • Assisted those in need customer service
  • Conducted performance evaluations, documented outcomes and made recommendations.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
01/2020 to 02/2021
Administrative Assistant Installed Building Products Auburn, NH,
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Scheduled appointments, meetings and events for management staff.
  • Maintained accurate department and customer records.
  • Responded effectively to sensitive inquiries or complaints.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Directed customer communication to appropriate department personnel.
01/2019 to 06/2020
Customer Service Wipro Ltd. Davidson, NC,
  • Sprint,
  • Diligently worked on contract with Sprint customer service
  • Followed up to customer inquiries by taking specific action in a timely manner
  • Provided excellent customer service at all times
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Answered phone calls and responded to questions and concerns.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Provided day-to-day leadership to cultivate environment that exemplified company values.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.
  • Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.
  • Addressed customer inquiries to increase customer satisfaction ratings.
  • Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Monitored phone calls to provide feedback and coaching.
04/2017 to 09/2018
Customer Service Wipro Ltd. Jersey City, NJ,
  • Engaged with the guests to ensure an optimal dining experience
  • Committed to maintaining kitchen duties such as cooking meals and receiving orders
  • Served meals to over 1000 guests
  • Provided solutions to problems that guests had
05/2016 to 07/2016
Counselor Elwyn Covina, CA,
  • Tutored individual children in the Summer Camp program
  • Provided new ideas to enhance extracurricular activities experience
  • Expanded the imagination of the children through engagement in recreational pursuits
  • Assisted with administrative duties including data entry, mass mailings, phone calls, copy projects, and light typing.
02/2016 to 07/2016
Business Office Specialist Boys Town Denison, IA,
  • Primary contact with multiple college constituencies and community members
  • Adhered to all state, college, and department policies and procedures regarding student and employee travel
  • Maintained open lines of verbal and written communication with student organizations and student government
  • Maintained accuracy and confidentiality
Education and Training
Expected in 12/2018 to to
Associate of Arts: sociology
Santa Fe College - Gainesville, FL
GPA:
Expected in 05/2015 to to
High School Diploma:
Boynton Beach Community High School - ,
GPA:

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Resume Overview

School Attended

  • Santa Fe College
  • Boynton Beach Community High School

Job Titles Held:

  • Sale Representative
  • Bank Officer
  • Administrative Assistant
  • Customer Service
  • Customer Service
  • Counselor
  • Business Office Specialist

Degrees

  • Associate of Arts
  • High School Diploma

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