LiveCareer-Resume

sale associate resume example with 4+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Outgoing and skilled in effective communication and team collaboration. Fun-loving individual bringing top-notch sales and marketing talents focused on engaging customers, promoting loyalty and maximizing business returns. Ready to take strong work ethic and team building abilities and take on challenging new hospitality position.

Skills
  • Hospitality experience
  • Safety monitoring
  • Customer service management
  • Inventory tracking
  • Brand building
  • Inspection readiness
  • Brand-building strategies
  • Muli-line phone operations
  • Purchasing and planning
  • Guest flow management
  • Data collection and analysis
Experience
01/2019 to Current Sale Associate Ascena Retail Group | Evansville, IN,
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
  • Maintained current store, product and promotional knowledge to drive consistent sales
  • Provided every customer with professional and polite support for sales and service needs
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer
  • Processed payments and maintained accurate drawers to meet financial targets
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
  • Bagged, wrapped and packaged purchases according to customer needs
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales
  • Answered questions about current promotions and resolved issues according to store policies
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy
  • Reduced store theft [Number]% by observing customers, identifying security risks and [Action]
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths
  • Readied merchandsie for sales floor by marking items with identifying codes and accurate pricing
  • Educated customers on product and service offerings
  • Demonstrated products to customers, discussed features and redirected objections to capture sales
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Helped customers sign up for loyalty programs and submitted completed paperwork
  • Stayed up to date on store promotions, payment policies and security practices
  • Recommended optimal merchandise based on customer needs and desires
  • Recommended merchandise to customers based on needs and preferences
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items
11/2018 to Current Administrative Assistant Wipfli Llp | Palatine, IL,
  • Created and maintained spreadsheets and developed administrative and logistical reports
  • Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
  • Managed conference calls by documenting participant details and preparing audio recordings for future reference
  • Created PowerPoint presentations used for business development
  • Coordinated project materials, including managing physical and digital files, monitoring spreadsheets and updating reports
  • Set up and maintained physical and electronic filing systems
  • Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence
  • Coordinated troubleshooting, maintenance and updates for office systems
03/2017 to 11/2018 Floor Staff Regal Cinemas Corporation | Poughkeepsie, NY,
  • Monitored all patrons for compliance with safety protocols and procedures, providing optimal protection to all guests and staff
  • Greeted facility guests and directed smoothly individuals to scheduled party, desired game room or target activity
  • Communicated effectively young children, parents, other adults, management and fellow team members to smoothly handle all guest and business needs
  • Performed basic troubleshooting techniques to identify and resolve common troubles with arcade games
  • Encouraged patrons to step out of comfort zones, try new arcade games and increase spending
  • Detailed rules and regulations to all game room participants before starting activities to promote safety, fun and security
  • Wiped down tables, removed trash and cleaned restrooms multiple times during each shift to maintain optimal cleanliness levels
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Education and Training
Expected in 2019 High School Diploma | Trinity High School, Euless, TX GPA:

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Resume Overview

School Attended

  • Trinity High School

Job Titles Held:

  • Sale Associate
  • Administrative Assistant
  • Floor Staff

Degrees

  • High School Diploma

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