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Sale Associate Resume Example

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SALE ASSOCIATE
Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success with in-depth knowledge of sales, account management and training.

Core Strengths
  • Strong organizational skills
  • Sharp problem solver
  • Active listening skills
  • Energetic work attitude
  • Microsoft Word, Excel, PowerPoint
  • Top sales performer
  • Customer service expert
  • Critical thinker
  • Excellent quantitative skills
  • Detail oriented
Accomplishments

Customer Assistance 

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Quality Communication 

  • Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.

Customer Service 

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales 

  • Consistently generated additional revenue through skilled sales techniques.
  • Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.

Work Experience
Forever 21April 2015 to August 2015Sale Associate
Jacksonville, FL
  • Greeted customers upon entering and leaving the store.
  • Described merchandise and explain operation of merchandise to customers.
  • Computed sales prices, total purchases and processed payments.
  • Placed special orders and called other stores to find desired items.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Trained a few new sales employees on effective techniques.
  • Worked flexible schedule to accommodate changing customer levels.
  • Provided additional responsibilities as required.
Nordstrom September 2014 to December 2014Sale Associate
Jacksonville, FL
  • Greet each customer in a courteous and professional manner.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Collected payments for purchases.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Educated customers on product and service offerings.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
  • Restocked with inventory when needed.
  • Provided additional responsibilities as required.
Pharmacy Tech.May 2014 to September 2014CVS
Jacksonville, FL
  • Greet each customer in a courteous and professional manner.
  • Provided friendly customer service at prescription drop-off and pick-up counters.
  • Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
  • Entered new patient profiles and prescriptions into medication input software system.
  • Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner.
  • Communicated with all customers and staff in a pleasant and professional manner.
  • Verified patient data and billing information and verified accuracy and completeness of information on prescription and refill requests.
  • Maintained proper storage and security conditions for all drugs.
  • Request additional help when needed to maximize customer satisfaction.
JCPenneysNovember 2012 to March 2013Sale Associate
Jacksonville, FL
  • Greeted customers upon entering and leaving the store.
  • Collected payments for purchases.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Educated customers on product and service offerings.
  • Provided additional responsibilities as required.
McDonald'sJune 2012 to August 2012Customer Service Preparation Cook
Norfolk, VA
  • Greeted customers upon entering and leaving.
  • Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
  • Prepared the food to be cooked.
  • Stocked and rotated inventory regularly.
  • Organized the store by returning all merchandise to its proper place.
  • Provided additional responsibilities as required.
Kennesaw Charter Science and Math AcademyMarch 2011 to April 2011Teacher Assistant
Jacksonville, FL
  • Filed documents
  • Assisted teachers with various activates and projects
  • Took appropriate disciplinary measures when students misbehaved.
  • Improved students' reading levels through guided reading groups and whole group instruction.
  • Provided additional responsibilities as required.
Kennesaw State UniversityMarch 2011 to April 2011Office Assistant
Jacksonville, FL
  • Filed document's.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Provided additional responsibilities as required.
Winn- DixieJanuary 2010 to December 2010Cashier
Jacksonville, FL
  • Greeted customers upon entering and leaving the store.
  • Assessed customer needs and responded to questions.
  • Worked flexible schedule to accommodate changing customer levels.
  • Trained a few new sales employees on effective techniques.
  • Rotated stock to maintain freshness.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Provided professional and courteous service at all times.
  • Provided additional responsibilities as required.
Educational Background
Florida State College of Jacksonville2017Associate of Arts: BioChemistry Richmond, FL, USA

Currently attending|

  • A and B honor Roll.
  • Minor in Psychology.
  • Training course in Microsoft Excel and Word.
  • Coursework included English, Mathematics and Science.
John Marshall Sr. High2012High school DiplomaRichmond, VA, USA
  • A and B honor Roll.
  • Training course in Microsoft Excel and Word.
Skills

Customer satisfaction, inventory,Cash handling, Multi-tasking,Careful and active listener,Professional and friendly, enthusiastic people person, advanced problem-solving, great organizational skills.

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Resume Overview

Companies Worked For:

  • Forever 21
  • Nordstrom
  • Pharmacy Tech.
  • JCPenneys
  • McDonald's
  • Kennesaw Charter Science and Math Academy
  • Kennesaw State University
  • Winn- Dixie

School Attended

  • Florida State College of Jacksonville
  • John Marshall Sr. High

Job Titles Held:

  • Sale Associate
  • CVS
  • Customer Service Preparation Cook
  • Teacher Assistant
  • Office Assistant
  • Cashier

Degrees

  • Associate of Arts : BioChemistry
    High school Diploma

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