Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
- Conflict resolution skills
- Accuracy
- Recruiting and interviewing
- Strong organizational skills
- Energetic work attitude
- Inventory control familiarity
Studies were Social Skills, Interpersonal Skills, Interviewing, Scheduling,
dealing with escalating problems with employees as well as customers, learn to read body language, etc.
Successfully completed the company’s rigorous employee development program.
San Clemente, CA, 03/2017 - Current
- Responsible for making Delussio salads for store shelf, Convenience store and Hormel Corporate Offices. Make special orders for customers (ie. fruit and or veggie pizzas, Hula bowls etc).
Orlando, FL, 05/2011 - 11/2013
I worked production production on ham lines, pulled pork, bacon bits, and belly mold. I ran the Mold production area. I would push racks of bellies to the room, and transport to areas in coolers after they were molded for bacon.
Munday, TX, 10/2009 - 08/2015
Calculated figures such as discounts, percentage allocations and credits.
Opened and assigned new client accounts.
Researched and resolved billing and invoice problems.Â
Answer questions about propane prices and heating fuel. Set up deliveries for customers.
Floating Manager - In this position I would travel from store to store and work for the managers. Was in training for 12 weeks.
City, STATE, 05/2005 - 02/2011
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Opened a new store location and assisted in recruiting and training new staff.
Stocked and restocked inventory when shipments were received.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Fulfilled customer shipping needs using UPS and USPS methods.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
City, STATE, 03/2003 - 05/2005
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Completed weekly schedules according to payroll policies.
Maintained daily record of all transactions.
Wrote order supply requests to replenish merchandise.
Trained staff to deliver outstanding customer service.Â
City, STATE, 03/1995 - 06/2000
Duties as General Labor were line work in the sausage department. run boning machine, palletize product after it had been packed. Move product with hand jack to cooler.
Quality Assurance - Duties were to weigh the hogs after kill, check temperatures of hogs, make sure brine for hogs was made to spec, make sure all cuts were to spec for order, make sure no foreign objects were in vats of meat before leaving plant.
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School Attended
- Austin Community College
Job Titles Held:
- Sales Clerk
- General Laborer/ Forklift Driver
- Accounts Receivable Clerk/ Floating Manager
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- General Labor/ Quality Assurance Technician
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