Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Handling cash
Communicating with customers
Cleaning procedures
Monitoring food safety
Dishwashing
Safe food handling
Team contribution
Team building
Relationship development
Communications
Customer service
Experience
Salad Bar Clerk, 11/2019 to 03/2020 Dierbergs Markets – Edwardsville, IL,
Cleaned food preparation and buffet areas in restaurant.
Served a variety of food according to verbal and written orders.
Monitored buffet food quantities and refilled items.
Followed safety protocols in handling of equipment and food.
Set up buffet and filled with food for a salad bar.
Protected food from spoilage by properly storing in freezer and refrigerator.
Kept all utensils, dishes and glasses clean and ready for customer use.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Re-stocked, organized and arranged service and food stations.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Earned reputation for good attendance and hard work.
Concessionist, 03/2018 to 10/2019 Ipic Entertainment – Bolingbrook, IL,
Executed inventory control by restocking merchandise and completing weekly inventory sheets.
Operated concession stand, greeted guests and maintained excellent food presentation.
Informed customers of menu items and assisted with beverage and food recommendations.
Engaged in opening procedures such as, setting up drink machines, turning on fryers and prepping food and condiment stations.
Processed customers' orders by applying applicable discounts, completing cash and credit transactions and ringing in items to cash register.
Maintained proper food safety by following and adhering to food sanitation procedures.
Cooked hot foods, prepared salads, sandwiches and sliced fruits for consumption.
Operated and maintained concession equipment, including fountain machines, hot dog rollers, popcorn and cotton candy machines.
Completed customer requests, drink and food orders.
Performed sanitation procedures such as washing dishes, mopping, sweeping and steaming counters.
Trained employees on correct cooking techniques, safety standards and performance strategies.
Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
Coordinated preparation of customer meals and monitored food handling for safety purposes.
Barista, 04/2016 to 08/2016 Fifth Wall – Tracy, CA,
Brewed approximately 1 batch of coffee per 30 minutes, keeping watchful eye on levels to avoid empty machines during peak shop hours.
Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
Greeted guests with pleasant smile and superior customer service.
Maintained highest standards of conduct and service to support company reputation.
Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
Merchandised display cases and diligently promoted prepared foods to drive business revenue.
Protected customers by regularly cleaning and sanitizing work areas and equipment.
Gave details on coffee blends and preparation descriptions to customers.
Redesigned coffee menu for improved readability.
Educated customers on beverage menu items and provided samples of daily brews.
Maintained calm demeanor during high-volume periods and special events.
Received and accurately processed customer payments.
Enthusiastically engaged customers during busy periods to keep mood light and fun.
Described menu items to customers and suggested products based on stated preferences.
Developed creative and appealing latte art techniques and instructed coworkers in method.
Listened to customer desires and needs to recommend optimal products.
Weighed, ground and packed coffee per customer orders.
Cleaned and sanitized work areas, utensils and equipment.
Monitored cafe for seating availability, safety and well being of guests.
Restocked counter and customer areas to maintain adequate items levels for expected needs.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Designed and printed menus, recipes and promotions and offers.
Education and Training
High School Diploma: , Expected in 06/2018 Lincoln Park High School - Chicago, IL, GPA:
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