Dependable Manager and Pest Control Technician bringing management and supervisory experience, who is a fast learner and has a willingness to go above and beyond job requirements. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Skills
Staff Management
Project management skills
Strong initiative
Strong team player
Strong written and verbal communication skills
Driving commercial vehicles
Industry safety equipment
Inventory control practices
Multitasking ability
Strong interpersonal skills
Troubleshooting expert
Blue print and schematic interpretation
Hand/power tools
Computer proficient
Employee performance reviews
Education
Lowndes High School Valdosta, 31602, GAExpected in 1999 – –High School Diploma: - GPA:
Work History
Albertsons Company Inc. - Safety Supervisor Highland, CA, 04/2015 - Current
Performed regular job site observations to provide direction for all general contractor personnel
Provided safety kits to all construction personnel, which complied with safety protocols for the job site
Oversaw the entire building turnover process, while enhancing communication between all construction management
Prepared and followed through on all required punch lists
Avoided construction delays by efficiently following through with all site inspections
Guided and directed third-party inspectors through project construction, commissioning and closeout
Conducted routine quality audits to ensure that work was progressing per specifications and initiated corrective actions
Reported quality performance on site to all site construction managers
Ds Waters Of America, Inc. - Route Manager Watertown, CT, 06/2017 - 06/2020
Obtained Georgia Applicator Certification and AIB Certification
Managed monthly commercial and residential routes
Accomplished service goals of 120+ accounts per month representing $23,500 in Production
Managed quality integrated pest management program, including on-site evaluations, with internal and external audits and maintained log books to document activity and services
Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions
Factored in current climate and property specifications when preparing and applying chemicals
Deployed physical baits, glue boards and traps to catch and eliminate interior pests
Conducted property and building walk-throughs to assess conditions, identify infestations, isolate and eliminate sources
Performed mixing and application of various pesticides in liquid, granular and powder forms
Recorded accurate notes and customer concerns or requests in company operating system
Completed collection and up-selling activities weekly to meet branch performance goals
Amazon.Com, Inc. - Store Manager Arlington, VA, 09/2012 - 04/2015
11 years industry experience
Ensured that safety standards were followed by all technicians
Scheduled and led weekly store meetings for all employees
Reported to district manager regarding all store and staff issues
Provided outstanding customer service
Accurately read, understood, and carried out written instructions
Communicated operational issues and changes to supervisor on regular basis
Coordinated and monitored vendor maintenance for large repairs
Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices
Followed company procedures to maintain neat and orderly office and shop environment
Inspected machine parts for conformance to product specifications
Prepared and administered preventative maintenance work orders
Promoted shop safety by working safely
Supported technicians in equipment maintenance and repair
Used schematic diagrams to plan work
Accurately completed service reports and warranty forms
Followed standards and procedures to maintain safe work environment
Managed and maintained office and shop inventory and supplies
Supervised 15 employees in fast pace repair environment
Custom Computer Specialists, Inc. - Technician Mount Vernon, NY, 09/2004 - 09/2012
Strong experience with installation glass on automobile
Sound knowledge of machines and tools used in facility
Operational knowledge of various tools and mechanical devices and their applications
Ability to maintain accurate records of installation and maintenance work
Ability to utilizes hand and power tools to remove moldings, wipers, mirrors and windshields
Ability to lift and carry heavy weight and work in fast environment
Earned management trust by serving as key holder, responsibly opening and closing store
Described product to customers and accurately explained details and care of merchandise
Politely assisted customers in person and via telephone
Communicated with vendors regarding back order availability, future inventory and special orders
Provided elevated customer experience to generate loyal clientèle
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
Answered product questions with up-to-date knowledge of sales and store promotions
Handled daily heavy flow of paperwork and cooperated with accounting departments on invoicing and shipping problems
Efficient and reputable service provider with high-levels accuracy while installing 8-10 windshields daily
Investigated and resolved customer inquiries and complaints with empathy and timeliness
Built long-term customer relationships and advised customers on purchases and promotions
Learned, referenced and applied product knowledge information
Recommended alternative items if product was out of stock
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