I'm excellent at juggling multiple tasks and working under pressure. Experienced professional with strong leadership and relationship-building skills. A skilled Safety Security Treatment Technician with experience working with people in a mental facility. My objective is to obtain a full time position with better pay, benefits, and experience in a more disciplinary setting. Wanting to move forward in my career.
Strong verbal communication
Willingness to learn
Employee training helping new staff learn all proper procedures rules and regulations. Also helped keep residents calm and out of trouble during 1033(Fights and arguments), and 1060(medical emergencies).
Safety Security Treatment TechnicianNov 2013 to Sep 2016 VCBR － Burkeville, VaSafety, Security and Treatment Technicians to maintain security and treatment of the resident population. VCBR is a behavioral treatment center recognized for securely housing and treating civilly committed sex offenders. This position is responsible for the supervision, control and observation of residents and others within the facility. Duties include; assists in daily living activities, providing supervision for recreation, monitor resident activity and movement; consistently observe and correct resident behavior in a non-confrontational and professional manner; documents activities and ensures all oral and written reports are factual, professional and clear. In addition, the position accounts for residents and equipment, as directed within facility's posted orders and policies; monitors cameras to ensure safety is maintained.
CNAAug 2013 to Nov 2013 Surefire － Crewe, VaAssisted clients with daily activities such as, cooking, cleaning, giving baths, running errands and making sure they take their medication.
Customer Service RepresentativeJun 2008 to Aug 2008 Vangent call center for Medicare and Medicaid － Chester , Va.Had to answer the phones and help customers with their Medicare and Medicaid plans. Whether they were starting a new on, changing or adding something to an existing one.
Education and Training
High School Diploma2004Amelia County High School － Amelia, Va , US