safe scrum master resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

A self- starter and independent scrum master with 4 experience in coaching and mentoring cross-functional teams in prioritizing tasks and optimizing workflow. Skilled in providing servant- leadership by serving the team first, building a foundation of trust and creating a participative environment. A scrum master who focuses on the needs of the team and the customer with the goal of achieving results in line with the values and business objectives of the organization. Comfortable in coaching multiple teams in agile best practices with confidence to guide the teams and remove impediments in achieving high scrum maturity.

  • Coordination
  • Facilitation
  • SAFe
  • Scrum Master
  • Jira
  • Azure DevOps
  • Communication
  • Team collaboration
  • Critical thinking
  • Time management
  • Problem solving
  • Kanban
  • User Story
  • Acceptance Test Driven Development
SAFe Scrum Master, 02/2020 to Current
Ntt Data CorporationHouston, TX,
  • Act as a mentor to ensure development teams work toward the core Scrum principles of collaboration, prioritization, team accountability, and visibility.
  • Communicate the progress to senior management through 'Burn- down Charts.' Monitor the quality through metrics and mentored team through the project management processes.
  • Coordinate and participate in weekly estimation meetings to provide high-level estimates (Story points) for backlog items also ensuring the commitments made are appropriate.
  • Helped increase productivity by 40% due to the improvement of the internal processes: exceeded 30% operational efficiency goal, reduced time-to-market for all release by 45%.
  • Involved in reviewing Test Plans, Test Cases with QA team to verify implementation of new features and enhancements.
  • Track the defects in Rally and communicate them to Development team and added the defects as per the priority in the sprints.
  • Work with the testing team in breaking out the acceptance criteria into positive and negative test cases.
  • Partner with other Scrum Masters across the organization to increase organizational scrum maturity and efficiency.
  • Monitor team velocity and ensure the iteration progress are being tracked in order to limit WIP.
  • Facilitate scrum events such as Daily Stand- up meetings, Iteration review and Iteration retrospective meetings.
  • Moved team from a standard Scrum framework to to a Lean Kanban development model, greatly improving team's efficiency and release cadence while adhering to the organization's Scale Agile Framework.
Scrum Master, 06/2016 to 10/2019
Ascension (System Office)Derby, KS,
  • Worked closely with the stakeholders and Product management to clearly articulate a common goal for the team at release and sprint levels.
  • Utilized communication, technical and organizational skills to remove impediments and enhance collaboration among team members and stakeholders.
  • Organized and facilitated scrum ceremonies such as Stand- up meeting, backlog refinement and sprint reviews when necessary.
  • Utilized Jira and Burn-down charts to track and communicate the team progress.
  • Ensured the environment for scrum ceremonies was conducive enough to encourage interaction and active performance among team members.
  • Facilitated 2 offshore teams of 7 members through Sprint planning to Definition Of Done.
  • Supported team relentless effort in relentless improvement through servant leadership skills.
  • Planned and implemented agile best practices and encouraged team cohesion overcoming impediments and hurdles to productivity.
Scrum Master, 01/2016 to 05/2016
Ascension (System Office)Dodge City, KS,
  • Managed the lifecycle of code development from ideation to sprints to deployment.
  • Assisted the teams in translating the requirements into User Stories and acceptable criteria.
  • Identifying issues and impediments within teams and providing assistance to remove or escalate as necessary too management.
  • Encouraged and helped to achieve transparency by publicizing team's progress or success to varied group of stakeholders.
  • Defined the phase deliverables, tracks milestones and incurred expenses versus planned expenses, engaged resources, evaluates risks and recommends contingency plans.
  • Guided two scrum teams on how to use Agile practices and how to get the most out of self-organization.
Business Analyst, 02/2013 to 05/2015
Accessory PowerWestlake Village, CA,
  • Gathered requirements, project objectives and business needs through feedback sessions and meetings with end users.
  • Participated in QA meetings and bug tracking meetings.
  • Conducted sessions with business unit leaders and other stakeholders to define project scope.
  • Provided periodic reports to executives and project committee on planned strategy metrics and current projects.
  • Collaborated with cross-functional agile teams to drive research and develop disruptive technology products and ensured that the project was in compliance with the industry Quality Standards.
  • Developed cluster analysis to segment credit and debit card portfolios as well as provided marketing recommendations.
  • Assisted in performing data mining of customer databases to analyze key business issues.
  • Performed GAP analysis using the AS-IS process flow document and the TO-BE process flow document.
  • Prepared business requirement document to tailor the needs of the clients.
Education and Training
Bachelor of Science: Economics And Teaching Education, Expected in 08/2014
University of Ibadan - Nigeria,
Activities and Honors

SAFe Scrum Master 5.0

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Ibadan

Job Titles Held:

  • SAFe Scrum Master
  • Scrum Master
  • Scrum Master
  • Business Analyst


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: