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Rual Carrier Resume Example

Resume Score: 80%

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RUAL CARRIER
Professional Summary

Experienced Clerk/Carrier/ Cosmetologist with over 20 years of experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.

Skills
  • Carrier relationships
  • Carrier screening
  • Carrier Coordination
  • Carrier circuit monitoring
Work History
Rual Carrier, 11/2012 to 06/2018
United States Postal Service – Lawrenceburg, TN
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Worked with all types of customers to understand needs and provide the best customer service.
  • Supported needs of USPS & customers with skill and efficiency.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Transported Mail & Packages to customer locations every day.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Increased customer satisfaction by resolving any issues.
  • Loaded, unloaded and moved material to and from storage and production areas.
Cosmetologist, 07/2011 to 07/2012
Great Clips – Spring Hill, TN
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with a constant flow of daily customers.
  • Answered phone calls and emails to schedule client appointments.
  • Sanitized and organized station and tools by State Board expectations.
  • Processed payments by entering sales in register.
City Clerk, 07/2006 to 07/2011
Ethridge City Hall & Police Department – Ethridge, TN
  • Performed budgeting duties, including assisting in budget prep, expenditure review and budget administration.
  • Worked closely with city personnel in development and interpretation of city and department policies and conferred with legal advisors and city officials regarding management problems.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Developed team communications and information Reports & Packets for City Court, Police Department, Sanitation Department, City Commision & Budget & Agenda meetings.
  • Supported needs of the City of Ethridge: Ethridge City Hall/Court/ Police Department/ Sanitation Department with skill and efficiency.
  • Handled several calls per day to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved All types of problems, improved operations and provided exceptional client support.
  • Assisted City Manager with City Budget and Pay Roll responsibilities.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked with several types of customers to understand needs and provide best customer service.
  • Learned how to complete City Budget and Police Reports & Tickets with minimal supervision, also contributing to successful transfer of old records into new computer system.
  • Assisted City Judge with City Court and Ticket responsibilities.
Cosmetologist, 07/2005 to 07/2006
Great Clips – Brentwood, TN
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Researched latest trends in hair and makeup to stay updated on color, style and technique.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base by several people.
  • Booked several daily customer appointments in computer.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Maintained clients' treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Answered phone calls and emails to schedule client appointments.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon with a constant flow of daily customers.
  • Sanitized and organized station and tools by State Board and Great Clips standards.
  • Processed payments by entering sales in register.
Education
Cosmetology: Cosmetology, 07/2004
Career Beauty College - Lawrenceburg, TN
High School Diploma: 05/2001
Summertown High School - Summertown, TN
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Resume Overview

Companies Worked For:

  • United States Postal Service
  • Great Clips
  • Ethridge City Hall & Police Department

School Attended

  • Career Beauty College
  • Summertown High School

Job Titles Held:

  • Rual Carrier
  • Cosmetologist
  • City Clerk

Degrees

  • Cosmetology : , 07/2004
    High School Diploma : 05/2001

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