Results-oriented Sales Associate specialized in the RTM Department. 12-year track record of success in exceeding personal and company return rate goals. Reliable Sales Associate with strengths in inventory management, training, and communications. Friendly, knowledgeable and hard-working team player. Desire to pursue a leadership position with a growing company.
Accurate money handling
Excellent Verbal/Written communication
Time management ability
Team player mentality
Lowe'sHillsborough, NJRTM Clerk
Communicate with vendors and manufacturers on merchandise returns.
Process all vendor returns.
Actively follow up on all outstanding return issues.
Maintain a return rate average above 95%.
Ensure all vendors are held accountable for product failures.
Generate all reports on product conditions.
Order all necessary parts needed for assembly or repair.
Inspect refunded products for issues.
Process all hazardous materials and ensuring all products are labeled with hazardous stickers for accurate disposal.
Removing all recalled items from sales floor and retrieving reimbursement from the vendor. Also ensuring all recalls are destroyed or returned to vendor.
Provided support to the region by training and updating all RTM clerks in the region on all new and existing processes when needed.
Received customer recognition from Corporate on 3 occasions.
Assessed customer needs and responded to questions.
Worked with customer service to resolve issues.
Operated cash register with proficiency.
Provided professional and courteous service at all times.
Cleaned and straightened work area.
Somerset Medical CenterSomerville, NJTransporter
Assisted medical staff by transporting patients to and from different facilities within the medical center.
Franklin High SchoolFranklin Twp, NJ, MiddlesexHigh School Diploma