Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Hardworking and driven to work quickly and effectively on projects in all types of environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Production Lead with proven skills in coordinating large-scale production runs. Keeps performance high and costs down by carefully monitoring line activities and maximizing quality control. Offers exceptional safety record.
Skills
Quality assurance controls
Continuous improvements
Incidents management
Performance improvements
Technical knowledge
Quality control
Packing and shipping proficiency
Teamwork and Collaboration
Excellent Communication
Multitasking Abilities
Self-Motivated
Organization and Time Management
Attention to Detail
Computer Skills
Teambuilding
Active Listening
Basic Math
Clerical Support
MS Office
Problem-Solving
Work History
09/2020 to Current
Room LeadPhelps County Regional Medical Center – Vienna, MO,
Handled production line documentation for waste, downtime and output.
Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
Monitored workers on site during production activities for safety procedures compliance.
Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.
Supported employees by accurately tracking time and proactively resolving any conflicts.
Monitored employee activities to verify consistent use of good manufacturing principles.
Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
Trained workers in proper operation, calibration and maintenance of production line equipment.
Updated production metrics and facilitate regular team communication.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Helped address client complaints through timely corrective actions and appropriate referrals.
01/2013 to 01/2016
Shift LeaderPoolcorp – Cape Coral, FL,
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Identified team weak points and implemented corrective actions to resolve concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Trained new employees and delegated daily tasks and responsibilities.
01/2013 to 12/2014
Call Center AgentSpeed Commerce – City, STATE,
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Assisted customers by answering questions, responding to inquiries and handling telephone requests.
Promoted available products and services to customers during service, account management and order calls.
Responded to customer requests for products, services and company information.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Recommended products to customers and suggested other options if preferred product was unavailable.
Education
Expected in to to
High School Diploma: Barry High School - Barry , IL, GPA:
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