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Role - Senior Product Manager Resume Example

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ROLE - SENIOR PRODUCT MANAGER
Professional Summary

Soundarya is a confident; enthusiastic Product Manager with demonstrated practical experience in delivering exceptional growth and support for products with ~ 1.5 million users and 45,000 reviews on Google Play, with a 4.7/5 rating. The product was featured by Google for "World Mental Health Day".

Skills
  • ITIL Incident and Change Management Infrastructure Support
  • Product Lifecycle Management
  • Confluence, Service Now, JIRA, SLACK
  • Artificial Intelligence and Data Analytics
  • Amazon Web Services, Tableau
  • Problem-solving
  • Stakeholder Management
  • Leading SCRUM ceremonies
  • Kanban Infrastructure Board
  • Software Development Lifecycle SDLC
  • Programming languages: JavaScript, Python, Understanding of SQL
  • Root cause analysis
  • Kibana, SAP and QLIK Business Intelligence Analytics
  • Microsoft Excel, Visio, Teams, Office 2016, O365
Work History
09/2019 to CurrentRole - Senior Product ManagerCompany Name | City, State
  • Project - Chatbot Development
  • Organisation Description - Arete is a preventative and early intervention mobile application that provides athletes, parents and coaches with mental health and wellbeing tools to allow them to unlock their full potential in everyday life and sport.
  • Key Achievements
  • Successfully and closely worked with the Founder to guide her through the application for an Accelerator Program - Tech Stars and the product has won the program.
  • Key Responsibilities
  • Developed, adapted and refined the product vision and roadmap from a deep understanding of the business strategy and owned the product experience and growth strategy.
  • Regularly met with customers and clients and obsessively learnt how they use the product to ensure valuable outcomes and experiences are delivered.
  • Excelled at setting clear, measurable goals and leading cross-functional teams by possessing a proven ability to administer and control the operation, configuration and maintenance of mobile applications, information systems, as well as having an eye for detail and able to multitask under pressure.
  • Gain a deep understanding of customer and product experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
  • Work closely with engineering, design and UX teams to deliver with quick time-to-market and optimal resources.
  • Established a strong build, measure, learn culture within the team and evaluate and recommend new and emerging technologies.
04/2020 to 05/2020Role - Product ManagerCompany Name | City, State
  • Project - Chatbot and Content Development
  • Organisation Description - Driven is an AI powered virtual coaching app that builds resilience and helps people look after their mental health.
  • Key Responsibilities
  • Achieved 10% increase in conversion rate from intent to published review funnel by redesigning key touch points and running multivariate experiments.
  • Recommended the nature and scope of present and future product lines by reviewing product specifications and requirements, appraising new product ideas and/or product or packaging changes.
  • Managing and distributing work across a team of Developers, Designers, and Copywriters & Content managers.
  • Proved the ability to create and maintain the right feedback loops with customers, stakeholders, and the wider business.
11/2016 to 08/2019Role - Product ManagerCompany Name | City, State
  • Project - WYSA Chatbot Development
  • Organisation Description - Wysa is an AI-enabled coach that provides mental and behavioural health support through an application.
  • Key Responsibilities
  • Be a champion of the MVP concept, distilling the product down to what is desirable, viable and feasible working across functional teams, such as: Software Engineers, DevOps, Business Analysts and Designers.
  • Developed feature lists, user stories, and roadmaps and collaborated with multidisciplinary teams to scope, design, concept test and deliver innovative solutions.
  • Leadership capabilities – Lead a team of 6 Members and increased the generation of product's content by 60% as part of product growth with extensive testing procedures.
  • Research – Worked closely with the research and analytics team and published a paper in World's leading journal JMIR on “Using Passive Smartphone Sensing for Improved Risk Stratification of Patients with Depression and Diabetes: Cross-Sectional Observational Study”.
  • Market Penetration – Lead a cross-functional team of 10-members for making the product's presence on social media and the growth rate increased by 10 times.
  • Operations – Managed and offered a smooth user experience by drastically improving product features by understanding users and maintaining the levels on par with company's capabilities and expectations. The product's engagement rate increased by 25x.
Education
Bachelor's | Telecommunications EngineeringVisvesvaraya Technological University (VTU), Head of the University
2016Bachelors of EngineeringVisveswaraya Technological University, City

Successfully completed the course with "FIRST CLASS - DISTINCTION"

Certifications
  • PSM-1 Scrum Master
  • Google Analytics IQ
  • LinkedIn Learning – Lean Six Sigma Methodologies
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Resume Overview

School Attended

  • Visvesvaraya Technological University (VTU), Head of the University
  • Visveswaraya Technological University

Job Titles Held:

  • Role - Senior Product Manager
  • Role - Product Manager

Degrees

  • Bachelor's | Telecommunications Engineering
    2016 Bachelors of Engineering

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