Roadside Operations Coordinator April 2014 to June 2015Fleet Net America － Cherryville, NC
Diagnose, trouble-shoot and dispatch appropriate vendor to customer's fleet vehicles nationwide.
Set up service calls with vendors to get the vehicles and/or freight back up and moving with as little down time as possible.
Advised customer's dispatch, fleet managers and/or other managers on specific issues and located the nearest repair facility if problems were determined to to be non repairable roadside events
Obtained any necessary approvals per-determined by each customer's specific profile.
Made follow up calls to vendors to check on the status of existing service calls to ensure they are meeting the given estimated arrival times and that the repairs are going as planned.
Issued payment via PO# or virtual credit card upon service call completion
Inventory/Quality Control Manager September 2010 to April 2014L & L Auto Parts － Grover, NC
Inventoried incoming vehicles on a part-by-part basis as well as added miscellaneous parts to computer system for immediate resale.
Developed warehouse and yard locations for easy parts retrieval and trained personnel on those locations and how to retrieve specific parts.
Performed routine inventory maintenance, cycle counts and removal of overstocked items within the warehouse to ensure maximum profitability and space availability.
Supervised shipping/receiving personnel to ensure proper part shipment and packaging
Installed computer software updates when necessary
Environmental Health Specialist September 2003 to June 2010Cleveland County Health Department － Shelby, NC
Enforced compliance with all relevant local, state and federal rules and regulations governing protection of public health and environment.
Promoted public health through education, surveillance, consultation, inspection and enforcement of all local, State and Federal Environmental Health Laws as it pertains to on-site wastewater treatment, water analysis, drinking water wells, food chemistry and biology as well as other mandated programs.
Field work included but not limited to: performing soil evaluations, issuing improvement permits and construction authorizations, final inspections and existing system inspections, contractor and public consultations, taking of water samples for laboratory analysis, drinking water well construction and inspections and complaint investigations.
Inventory Manager/Sales Representative June 2002 to March 2010Church Auto Parts － Shelby, NC
Responsible for all inventory as well as daily acquisitions.
Inventoried each vehicle that was purchased on a part by part basis and entered those parts into computer for immediate sale or resale.
Set up suggested retail prices based on competitors stock to ensure prices were competitive within the market place.
Developed part locations for easy accessibility as well as any inventory price adjustments deemed necessary.
Performed monthly warehouse inventory audits to ensure proper part placement and/or removal.
Installed computer software updates/changes that were necessary.
Participated in customer sales and parts delivery when time permitted and when needed.
Production Shift Supervisor April 1998 to May 2002Spectrum Yarns, Inc － Marion, NC
Responsible for all daily activities of the shift, which included quality control management, production runs and machine change overs, machine start-ups and shut downs, employee acquisitions and terminations (if necessary), safety assessments, waste reduction and/or recycling concerns.
Worked with all department heads on day to day business concerns such as product run feasibility, shipping and receiving schedules, personnel issues, etc.
Chaired the Safety Committee Task Group that overseen plant safety, overall cleanliness and appearance and addressed any necessary concerns brought forth by other department heads.
Wrote SOP's for ISO-9000/9001 approval.
Participated in warehouse inventory audits/cycle counts to ensure sufficient raw material availability for production runs and start-ups.
Financial Service Adviser September 1997 to March 1998First Data Corporation － Charlotte, NC
Received phone calls from customers and answered any and all all questions pertaining to those accounts which included billing statement inquiries, fee assessments and/or adjustments, opening of new card member accounts, problem accounts, temporary closure of accounts, etc.
Attended weekly staff meetings to gather and distribute new literature to other customer service representatives about upcoming promotions and/or changes to card member agreements.
Served as assistant supervisor when management was unavailable to take phone calls and/or deal with problem accounts.
Bachelor's Degree : Biology, May 1997East Carolina University － Greenville, NC