Roadside Assistant (2016-2017) Resume Example
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Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training.
Educated community in responsible pet ownership, wildlife care and potential diseases.
Define techniques and coach owners how to modify aggressive behavior, inappropriate urination and separation anxiety.
Advised animal owners regarding sanitary measures, feeding, general care, medical conditions and treatment options
Determined merchandise price schedules and discount rates.
Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
Cleaned, wrapped, and labeled outgoing orders.
In charge of opening and closing store.
Completed purchases with cash, credit and debit payment methods.
Answered incoming telephone calls with professional and knowledgeable responses.
Created attractive displays.
Developed and executed sales promotions.
Successfully managed the activities of team members in multiple locations including but not limited to Area, District and Regional Managers in Texas.
Recruited, managed and mentored an average of 84 new customer service representatives per year.
- Seek and actively learn new information to keep up to date with new skill requirments and technological innovations.
- Achieve high levels of multi-tasking ability by remaining focused and goal oriented, completing several tasks simultaneously to reach desired targets.
- Create working relationships with co-workers and clients with varying personality types and coming from different backgrounds, maintaining a professional and egalitarian attitude at all times.
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Resume Overview
Job Titles Held:
- Roadside Assistant (2016-2017)
- Service Writer (2016)
- Head Customer Service Rep (2014-2016)
- Dog Trainer (2014)
- Assistant Manager (2009)
- CSR Assistant Manager (2006-2007)
- Human Resources/ Recruiter (2005)
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