roadside assistance technician resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

I have always had a gift and a thing for taking things apart and putting them together looking in the inside of them and seeing how they work from a vcr to a remote control car growing up which worked out great for me coming out of high school to become a mechanic and on top of all that i have always loved to help people out with fixing there broken item or helping someone get there broken down car fixed i find the joy in that and i love it. My knowledge is very high for the most part when it comes to Honda,Acura,Toyota,Lexus,Nissan,Infiniti the reason my knowledge is so high on these few car because i worked at a used car lot from 2006-2013 and before it went out of business those cars were the only cars the owner bought which was smart because those cars are great economical cars that single mothers look for and what families look for as the commuter car to save gas on the distance they have to travel for work if there job is far and also for the people that travel a lot to visit friends family etc and for the most part i have done the following work headgasket,water pump,timing belt,engine & transmission swap and so much more so i am very capable of doing minor to major work

  • Battery Jumping
  • Recovering Vehicles
  • Technician Assistance
  • Roadside Assistance
  • Basic Mechanics
  • Diagnostic Procedures
  • Oil Changes
  • Project Requirements
  • Creative Solutions
  • Customer Service
  • Automotive Knowledge
  • Customer Experience
  • Automotive Diagnostics
  • Coolant Flushes
  • Spark Plug Replacement
  • Transmission Repair and Rebuilding
  • Filter Replacement
  • Hand and Power Tool Operation
  • Transmission Repair
  • Wheel Rotation and Balancing
  • Fluid Replacement
  • OBD-II
Work History
07/2020 to 09/2022 Roadside Assistance Technician Penske Automotive Group | Greenwich, CT, NY, New Jersey
  • Change the tires of customers who were stuck on the side of the road.
  • Delivered gas to customers who were stuck because they ran out of gas .
  • Given a Jumpstart to customers who are having issues with there car battery.
  • Unlocked the car door on customer cars who locked there inside of there car.
  • Changed the battery on customers vehicles.
  • Put a patch,plug or a valve stem on some customers tires
01/2019 to 04/2021 Mechanic/Car Transporter Hotshot Express | City, STATE, Stockton, CA
  • The list of things i do to the vehicle are basic mechanical things like brakes,tune-ups,oil changes,Transmission filter etc.
  • Determined need for and added fuel, coolants, lubricants and ignition aids.
  • Adhered to and followed road safety rules and regulations.
  • Performed pre-shift safety inspections on equipment before operating.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
  • Inspected load security and checked for damages.
  • Refilled truck after completing deliveries to return in ready-to-use condition.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Completed routine maintenance on truck to keep in working order.
04/2017 to 12/2018 Shop Lead Mechanic & Manager I80 Auto Express | City, STATE, Dixon, CA
  • Diagnosed mechanical problems for repair or replacement.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
  • Assessed equipment for damage, wear, battery life and fluid levels.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Expected in 06/2006 to to Automotive | Auto Repair Contra Costa College, San Pablo, CA GPA:
Expected in 06/2002 to to No Degree | Computer Programming Solano Skills Center, Vallejo, CA, GPA:
Expected in 06/2000 to to High School Diploma | Castlemont High School, Oakland, CA GPA:
Additional Information

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Resume Overview

School Attended

  • Contra Costa College
  • Solano Skills Center
  • Castlemont High School

Job Titles Held:

  • Roadside Assistance Technician
  • Mechanic/Car Transporter
  • Shop Lead Mechanic & Manager


  • Automotive
  • No Degree
  • High School Diploma

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