Roadside Assistance Representative Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary


Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

My Objective is to secure a position that will enable me to use my strong communication & organizational skills, customer service background and my ability to work well with people.
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong Interpersonal Skills
  • Problem Analysis & Solving
  • Detail Orientated
  • Critical thinking
  • Types 55 WPM
  • Organizational Skills & Customer Service Orientation
  • Adaptability
  • Ability to work under pressure 
Work History
03/2013 to 06/2013 Roadside Assistance Representative The Kemtah Group | Wheeling, IL,
  • Received inbound calls and dispatched roadside assistance for AT&T and Allstate Insurance customers who have elected to have roadside assistance.
  • Investigated and resolved customer inquiries regarding roadside assistance and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
07/2012 to 2013 Customer Service Representative Forsyth County, Georgia | Cumming, GA,


  • Answered questions regarding Quick Quid pay day loans and perform administrative tasks such as extensions, due date adjustments, set up payment plans, etc.
  • Performed sales duties and assist customers with applying for new loans online.
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
09/2011 to 07/2012 Development Expert Sap | Bellevue, CA,
  • Develop claims for Social Security Disability and Social Security Income by gathering all medical records, school records, etc.
  • Scanned documentation and entered into the database.
  • Reviewed files, records and other documents to obtain information and respond to requests.
03/2010 to 09/2011 Eligibility Processor HP Enterprise Services | City, STATE,
  • Review and process enrollment applications, documentation and file maintenance as they relate to Wisconsin's Foodshare, BadgerCare Plus, and Family Planning Only Service for Wisconsin's Enrollment Services Center.
  • Gathered and verified all required applicant information for tracking purposes.
  • Remained professional and patient when addressing negative customer feedback.
Expected in May 2005 High School Diploma | General Studies North Chicago Community High School, North Chicago, IL GPA:
  • Graduated with 3.6 GPA
  • Marketing and Advertising coursework

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended
  • North Chicago Community High School
Job Titles Held:
  • Roadside Assistance Representative
  • Customer Service Representative
  • Development Expert
  • Eligibility Processor
  • High School Diploma

Similar Resume

View All
Roadside Assistance Representative
Remote Roadside Assistance Customer Service Representative
Roadside Assistance Diesel Technician