(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Goal-driven salesman/management with record of accomplishments in exceeding sales and profit goals while controlling inventory shrinkage and loss percentages. Experienced in controlling inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent with skill and fortitude to thrive in dynamic, customer satisfaction settings.

  • Stock management
  • POS systems operations
  • Records maintenance
  • Merchandising
  • Sales strategies
  • Records management
  • Customer relations
  • Billing
  • Sales techniques
  • Issue resolution
  • Building brand awareness
  • Leadership development
  • Creating store processes
  • Customer outreach
  • Store growth planning
  • Managing retail build outs
  • Driving business growth
  • Flexible
  • Cheerful and energetic
  • Superb sales professional
  • Dedicated team player
  • Resolution-oriented
  • Strong communication skills
  • Cash handling accuracy
  • Perfect attendance record
  • Positive outlook
  • Loss prevention
  • Excellent multi-tasker
  • Flexible schedule
  • Organized
  • Reliable and dependable
  • Inventory control procedures
  • Personnel training and development
  • Employee scheduling
  • Detail-oriented
  • Barcode scanning
  • Approachable
  • Store planning and design
  • Relationship selling
  • Time management
  • Proficient in MS Office
  • Excellent time management
Education and Training
Mt. Olive High School Mt. Olive, IL, Expected in 05/1990 High School Diploma : - GPA :
Lincoln Land Community College Springfield, IL Expected in : - GPA :
The Paradies Shops - Road Sales
Salt Lake City, UT, 05/2006 - Current
  • Calculated total costs for service delivery, including production, delivery and installation requirements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Negotiated prices and set up contract agreements.
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Generated new leads and pursued opportunities to set up appointments and convert prospects into new customers.
  • Answered customers' questions regarding products, prices and availability.
  • Demonstrated products to potential customers and answered all questions to deliver knowledge regarding products.
  • Supported sales management initiatives to optimize business development.
  • Created professional sales presentations to creatively communicate product quality and market comparisons.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Surpassed annual sales and margin%.
  • Executed daily cold calls to top level executives to increase client base.
  • Collaborated with colleagues to exchange selling strategies and marketing information.
  • Consistently increased sales by % by developing key customer relationships.
  • Introduced new products to distributors through demonstrations detailing features and capabilities.
  • Emphasized product features based on analysis of customers' needs.
  • Expanded sales by performing comprehensive market research on products and market locations.
  • Used networking opportunities to create successful, on-going business relationships.
  • Developed dynamic sales presentations to build urgency with prospects.
Giant Eagle, Inc. - Manager
Ligonier, PA, 05/2006 - Current
  • Managed day-to-day operations, including supervision and assignment delegation for member team.
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Coached new team members on job tasks and performance strategies.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Maintained high level of morale and team-work on production floor through frequent communication with employees.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
Lowe's Home Improvement - Assistant Store Manager
City, STATE, 02/1996 - 02/2006
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Trained employees in inventory practices, POS systems and product knowledge, contributing to increase customer satisfaction ratings.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Partnered with vendors to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Increased sales to exceed goals.
  • Ensured proper organization of store, responded to customer complaints and answered questions quickly.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
  • Coached and developed store associates through formal and informal interactions.
  • Mentored team on effective upselling and cross-selling techniques.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Minimized waste through expense tracking and effective cost control strategies.

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School Attended

  • Mt. Olive High School
  • Lincoln Land Community College

Job Titles Held:

  • Road Sales
  • Manager
  • Assistant Store Manager


  • High School Diploma
  • Some College (No Degree)

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