Goal-driven salesman/management with record of accomplishments in exceeding sales and profit goals while controlling inventory shrinkage and loss percentages. Experienced in controlling inventory levels, overseeing merchandising and coordinating stock rotation to minimize obsolescence. Enthusiastic, industrious and diligent with skill and fortitude to thrive in dynamic, customer satisfaction settings.
Skills
Stock management
POS systems operations
Records maintenance
Merchandising
Sales strategies
Records management
Customer relations
Billing
Sales techniques
Issue resolution
Building brand awareness
Leadership development
Creating store processes
Customer outreach
Store growth planning
Managing retail build outs
Driving business growth
Flexible
Cheerful and energetic
Superb sales professional
Dedicated team player
Resolution-oriented
Strong communication skills
Cash handling accuracy
Perfect attendance record
Positive outlook
Loss prevention
Excellent multi-tasker
Flexible schedule
Organized
Reliable and dependable
Inventory control procedures
Personnel training and development
Employee scheduling
Detail-oriented
Barcode scanning
Approachable
Store planning and design
Relationship selling
Time management
Proficient in MS Office
Excellent time management
Education and Training
Mt. Olive High SchoolMt. Olive, IL, Expected in 05/1990 ā āHigh School Diploma: - GPA:
Lincoln Land Community CollegeSpringfield, ILExpected in ā ā: - GPA:
Experience
The Paradies Shops - Road Sales Salt Lake City, UT, 05/2006 - Current
Calculated total costs for service delivery, including production, delivery and installation requirements.
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
Collaborated with customers after sales to identify and resolve service, account or technical product issues.
Negotiated prices and set up contract agreements.
Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
Generated new leads and pursued opportunities to set up appointments and convert prospects into new customers.
Answered customers' questions regarding products, prices and availability.
Demonstrated products to potential customers and answered all questions to deliver knowledge regarding products.
Supported sales management initiatives to optimize business development.
Created professional sales presentations to creatively communicate product quality and market comparisons.
Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
Surpassed annual sales and margin%.
Executed daily cold calls to top level executives to increase client base.
Collaborated with colleagues to exchange selling strategies and marketing information.
Consistently increased sales by % by developing key customer relationships.
Introduced new products to distributors through demonstrations detailing features and capabilities.
Emphasized product features based on analysis of customers' needs.
Expanded sales by performing comprehensive market research on products and market locations.
Used networking opportunities to create successful, on-going business relationships.
Developed dynamic sales presentations to build urgency with prospects.
Giant Eagle, Inc. - Manager Ligonier, PA, 05/2006 - Current
Managed day-to-day operations, including supervision and assignment delegation for member team.
Improved and assessed process functionality to eliminate downtime and boost productivity.
Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Enhanced team member productivity by improving monitoring systems and motivational strategies.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Decreased costs by negotiating with vendors and suppliers for better prices.
Coached new team members on job tasks and performance strategies.
Analyzed employee workloads to meet seasonal fluctuation needs.
Maintained high level of morale and team-work on production floor through frequent communication with employees.
Coordinated day-to-day and long-term activities within various business platforms.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Lowe's Home Improvement - Assistant Store Manager City, STATE, 02/1996 - 02/2006
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Trained employees in inventory practices, POS systems and product knowledge, contributing to increase customer satisfaction ratings.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Partnered with vendors to develop and implement merchandising plans to guarantee profitability on weekly basis.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Increased sales to exceed goals.
Ensured proper organization of store, responded to customer complaints and answered questions quickly.
Processed credit and debit card payments and returned proper change for cash purchases.
Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
Coached and developed store associates through formal and informal interactions.
Mentored team on effective upselling and cross-selling techniques.
Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Minimized waste through expense tracking and effective cost control strategies.
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