Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly competent and compassionate RN, BSN with Nine years of experience in patient care and advocacy. Dedicated, compassionate charge nurse and preceptor with a multitude of hospital floor experience. Demonstrates ability to foster relationships with patients and nursing teams to drive patient outcome goals. Highly skilled in case management. Utilizing skills to implement policies, procedures and protocols to achieve core measures and benchmarks. Expert in all aspects of patient care with success in working with multidisciplinary teams to create care plans focused on helping patients recover from medical or surgical procedures and manage complex mental disorders. Accomplished in leading unit-based groups to improve delivery of care and patient satisfaction. Seeking to continue a career path in nursing to continue delivering optimal care.

  • HIPAA Compliance
  • Patient Care
  • Discharge Planning
  • Disease Management
  • Managed Care
  • Case Management
  • Treatment Planning
Work History
09/2017 to Current
RN Case Manager Maravilla Care Center Phoenix, AZ,
  • Proficiently manages over 64 patients in addition to assist covering for fellow RN's 60 plus patients as needed while assisting social worker with RN assessments and assisting Utilization Review team with charting analysis, review and authorization as needed.
  • Perform Care Management duties to assess, plan and coordinate all aspects of medical supporting services across continuum of care for select members to promote quality, cost effective care to every patient.
  • Develop short term and long-term goals with members along with interventions for positive desired outcomes.
  • Educate members on safety, disaster planning, vaccinations necessity and HIPPA.
  • Review and record progress to evaluate effectiveness of desired goals and interventions.
  • Perform home visits assisting members with safe, effective transitions from care environments.
  • Coordinate resources from diverse providers, acting as educator and evaluator between provider and member to assist in intervention plans.
  • Determine and coordinate appropriate level of care to meet individual patients' needs.
  • Optimize program resources to prevent unnecessary hospital admissions and costly gaps.
  • Which in turn will aide in decreased stress levels and effective healthcare system.
  • Inform patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Assist patients in receiving high-quality, appropriate care with best possible results.
  • Actively participate in integrated team care management rounds such as behavior health hourly rounding.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Performed Utilization Review process to assist Utilization Review department when short staffed.
  • Gathered clinical information to conduct utilization review on as needed basis.
  • Reviewed information for Utilization review- approved or denied authorizations based on information provided and guidelines.
12/2015 to 09/2017
Mother-Baby Registered Nurse Adventist Health System Corpus Christi, TX,
  • Maintained composure and efficiency during rapid response situation and emergency codes.
  • Maintain strong Critical thinking Skills.
  • Identify and manage Life-threatening post-operative/post-partum complications.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload achievement.
  • Leveraged nursing skills to provide relief assistance to ICU and NICU departments.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders and diseases.
  • Took vital signs of newborn while monitoring infants in newborn nursery.
  • Provided supervision and training to 6 member staff on Mother/baby unit.
  • Closely monitored post-operative vital signs, set up PCA pump, fluids, reviewed and evaluated post-op orders and acclimated patients and family members to the unit.
  • Provided patient care while acting as charge nurse, addressed staff concerns including nurse to patient ratio, resource management, allocation of resource management and optimized workload management.
  • Educated new parents on how to properly core for infants by instructing parents on bottle feeding, bathing, circumcision core and breastfeeding.
  • Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
  • Assisted mothers in establishing breastfeeding relationships with infants through proper positioning, skin to skin and latching.
04/2012 to 09/2017
RN Nurse, Charge Nurse, Preceptor/Telemetry Unit Staff Nurse Community Medical Center City, STATE,
  • Established in Telemetry.
  • Cardiac, Peritoneal Dialysis, Hospice.
  • Medical/Surgical, Pre and Post Cardiac Catheterization, Wound care and Neurology during 5 years at Community Medical Center.
  • Trained and mentored new RNs on best practices, hospital policies and standards of core.
  • Administered oral, intramuscular and IV medications to patients and monitored responses for effectiveness.
  • Answered patient questions and provided toke-home materials for further information.
  • Kept all information confidential except in cases pertaining to abuse, neglect, or threats.
  • Recommended coping mechanisms and offered guidance to individuals dealing with intense problems.
  • Monitored and educated nursing students and new nurses on proper core procedures and prioritization strategies while toking on role of charge nurse.
  • Actualized interventions and strategies to manage chest tubes, nasogastric tubes, G-tubes and educated new nurses on proper precautions utilized.
Expected in 12/2016
Bachelor of Science And Nursing: Registered Nurse
Oklahoma Panhandle State University - Goodwell, OK
Expected in 04/2012
Associate Degree in Nursing:
Ocean County College - Toms River, NJ,

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Resume Overview

School Attended

  • Oklahoma Panhandle State University
  • Ocean County College

Job Titles Held:

  • RN Case Manager
  • Mother-Baby Registered Nurse
  • RN Nurse, Charge Nurse, Preceptor/Telemetry Unit Staff Nurse


  • Bachelor of Science And Nursing
  • Associate Degree in Nursing

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