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RN Case Manager Resume Example

Resume Score: 80%

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RN CASE MANAGER
Summary

Caring, hardworking and service-oriented Registered Nurse with more than 35 years of nursing experience. Well-versed in offering evidence-based, therapeutic care for patients dealing with acute and chronic disorders. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to diverse patient populations.

Skills
  • Diagnostic tools experience
  • Geriatric treatment knowledge
  • Medication administration expert
  • Diabetes management
  • Care planning
  • Staff Development and Precepting
  • Laparasopic procedures familiarity
  • Acute and rehabilitative care
  • Triaging patient concerns
  • Computerized charting specialist
  • Broad medical terminology knowledge
Experience
RN Case Manager
April 2013 to January 2017
Aetna - Hartford, CT
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Answered patient questions and provided take-home materials for further information.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
RN Case Manager
May 2007 to April 2013
Blue Cross Blue Shield - Durham, NC
  • Participated in continuing education programs and CCM workshops to enhance training and nursing knowledge.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Answered patient questions and provided take-home materials for further information.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Care Coordinator in Call Center
February 2004 to May 2007
Healthways Inc. - Columbia , MD
  • Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
  • Trained and mentored new RNs on best practices and standards of care.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Participated in home monitoring program specifically for patients with CHF.
Education and Training
Associate of Science : NursingBaltimore City Community College - Baltimore, MD
Bachelor of Science : PsychologyDrexel University - Philadelphia, PA
Bachelor of Arts : Business AdministrationDeVry University - Downers Grove, IL
Accomplishments

Phi Theta Kappa

Certified Case Manager

Pediatric and Adult ACLS

Who‘s Who in Community Colleges

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Aetna
  • Blue Cross Blue Shield
  • Healthways Inc.

School Attended

  • Baltimore City Community College
  • Drexel University
  • DeVry University

Job Titles Held:

  • RN Case Manager
  • Care Coordinator in Call Center

Degrees

  • Associate of Science : Nursing
    Bachelor of Science : Psychology
    Bachelor of Arts : Business Administration

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