RN Case Manager Resume Example
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RN CASE MANAGER
Summary
Caring, hardworking and service-oriented Registered Nurse with more than 35 years of nursing experience. Well-versed in offering evidence-based, therapeutic care for patients dealing with acute and chronic disorders. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to diverse patient populations.
Skills
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Experience
RN Case Manager
April 2013 to January 2017Millennium Physician Group － Punta Gorda , FL
April 2013 to January 2017Millennium Physician Group － Punta Gorda , FL
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Answered patient questions and provided take-home materials for further information.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
RN Case Manager
May 2007 to April 2013Millennium Physician Group － Sun City , FL
May 2007 to April 2013Millennium Physician Group － Sun City , FL
- Participated in continuing education programs and CCM workshops to enhance training and nursing knowledge.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Answered patient questions and provided take-home materials for further information.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Care Coordinator in Call Center
February 2004 to May 2007Healthways Inc. － City , STATE
February 2004 to May 2007Healthways Inc. － City , STATE
- Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
- Trained and mentored new RNs on best practices and standards of care.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Participated in home monitoring program specifically for patients with CHF.
Education and Training
Associate of Science : NursingBaltimore City Community College － City, State
Bachelor of Science : PsychologyDrexel University － City, State
Bachelor of Arts : Business AdministrationDeVry University － City, State
Accomplishments
Phi Theta Kappa
Certified Case Manager
Pediatric and Adult ACLS
Who‘s Who in Community Colleges
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Resume Overview
School Attended
- Baltimore City Community College
- Drexel University
- DeVry University
Job Titles Held:
- RN Case Manager
- Care Coordinator in Call Center
Degrees
- Associate of Science : Nursing
Bachelor of Science : Psychology
Bachelor of Arts : Business Administration
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