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rn case manager resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Accomplished Registered Nurse Case Manager with 12+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in hospital settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs.

Skills
  • Case Management
  • Patient Care
  • Treatment Planning
  • HIPAA Compliance
  • Discharge Planning
  • Insurance Knowledge
  • Managed Care
  • Patient Evaluation
  • Interdisciplinary Collaboration
  • Medical Records Management
Work History
10/2008 to Current RN Case Manager Sheakley Group Of Companies | New Canaan, CT,
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans as needed.
  • Reduced care costs without sacrificing quality through effective service coordination and multidisciplinary collaboration.
  • Educated patients and loved ones about different treatment options and outside care approaches, reducing burden on hospital resources.
  • Consulted with clinicians to devise and manage effective ongoing care plans for at-risk patients.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Participated in on-call rotations to deliver after-hours care.
01/2006 to 10/2008 Emergency Room Registered Nurse Mercy Health | Cincinnati, OH,
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Educated family members and caregivers on patient care instructions.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Assisted patients dealing with traumatic injuries or illnesses, including stroke patients, accident victims and cardiac patients.
  • Answered codes quickly and orchestrated efficient, skilled medical care.
  • Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
01/2000 to 12/2005 Emergency Room Registered Nurse Mercy Health | Youngstown, OH,
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
09/1994 to 12/1999 Director of Nursing Lincoln Tech | Dayton, OH,
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Planned and assigned workload to 7-person nursing staff to direct patient care.
  • Evaluated work performance of 25 nursing personnel to determine wage increases and implement discipline.
  • Participated in weekly management team meetings to discuss resident status, census changes and resident complaints or concerns.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Performed rounds to observe care and interview staff, residents and families.
Education
Expected in to to Bachelor of Science | Nursing Deaconess College of Nursing, St. Louis, GPA:

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Resume Overview

School Attended

  • Deaconess College of Nursing

Job Titles Held:

  • RN Case Manager
  • Emergency Room Registered Nurse
  • Emergency Room Registered Nurse
  • Director of Nursing

Degrees

  • Bachelor of Science

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