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RN Case Manager Resume Example

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RN CASE MANAGER
Summary

Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.

Experience
Ods Companies - RN Case ManagerPortland , OR08/2013 - 03/2020
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Managed and provided leadership to help staff with direct and indirect patient care and telemetry monitoring.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Ensured quality patient care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Counseled patients and caregivers, providing emotional, psychological and spiritual support.
  • Counseled caregivers and families on end-of-life planning and educated on patient care options.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Answered patient questions and provided take-home materials for further information.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Ardent Health Services - Nursing SupervisorRoswell , NM01/2013 - 07/2018
  • Nursing Assessments.
  • Scheduling (ClearCare) up to 1300 hours.
  • Supervision of 35+ Employees.
  • Client Monitoring (90 clients).
  • Data Entry.
  • GeneralOffice Skill Set.
  • Billing.
  • Managed cases and oversaw nursing care with strong commitment to offering patients optimal treatments, resources and quality care.
  • Investigated and reported all accidents fully, leveraging new knowledge to improve protections for patients and staff.
  • Initiated and monitored preventive and rehabilitative nursing procedures to deliver exceptional care to every patient.
  • Maintained correct number of staffers to meet budget parameters while promoting high levels of patient care.
  • Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
  • Recruited, interviewed, hired and coached employees and promoted high level of care quality to patients.
  • Researched and recommended care plan programs to support patient needs.
  • Answered questions and addressed concerns from employees promptly through email, phone and in person.
  • Provided patients with direct nursing care when the department was short-staffed.
  • Called upon staff members to discuss patient care and treatment.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
Our Lady Of Bellefonte Hospital - Infection Control Secretary*Employee Health SecretaryCity , STATE08/2010 - 10/2013
  • Employee Immunizations.
  • Worker's Compensation Secretary.
  • Intial Intake- Injuries.
  • Employee Health Record Maintenance.
  • General Office Skill Set.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Utilized Data Systems to compile data gathered from various sources.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated in development of Infection Control procedures.
Skills
  • Demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes through highly analytical thinking and analysis.
  • Exceptional listener and communicator who effectively conveys information verbally and in writing.
  • Computer-literate performer with extensive software proficiency covering wide variety of applications.
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
  • Proven relationship-builder with unsurpassed interpersonal skills.
  • Billing
  • Interpersonal skills
  • Computer-literate
  • Client
  • Clients
  • Data Entry
  • Functional
  • General Office
  • Immunizations
  • Communicator
  • Nursing
  • Processes
  • Scheduling
  • Supervision
  • Team player
  • Geriatric treatment knowledge
  • Body mechanics knowledge
  • Unit administration
  • Broad medical terminology knowledge
  • Diabetes management
  • Business operations
  • Problem resolution
  • Process improvement
  • MS Office
  • Team management
  • Team building
  • Insurance billing
Education and Training
AAS: Business ManagementAshland Community and Technical CollegeCity, State2020
Associate DegreeJefferson Community and Technical CollegeCity, State2015
Licensed Practical NurseCollins Career and Technical CenterCity, State2013
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How this resume score could be improved?

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Resume Overview

School Attended

  • Ashland Community and Technical College
  • Jefferson Community and Technical College
  • Collins Career and Technical Center

Job Titles Held:

  • RN Case Manager
  • Nursing Supervisor
  • Infection Control Secretary*Employee Health Secretary

Degrees

  • AAS : Business Management
    Associate Degree
    Licensed Practical Nurse

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