Rn Case Manager Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Accomplished Registered Nurse in multi clinical and management positions with 43+ years of experience dedicated to quality and compassionate care of diverse and multicultural patients and families. Skillfully blend hands-on skills with advanced background in case management , outreach, and triage. Able to establish working relationships with patients and families utilizing Telehealth platform. Work effectively with all levels of healthcare providers, physicians, and administrators to address patient needs. Financial budget management to allow for growth and sustainability.

  • Excellent oversight management and communication of patient and family needs collaborating with multidisciplinary team members for all aspects of care
  • Telehealth nursing platform
  • Excellent knowledge and skill with multi electronic medical record systems
  • Care Plan Development
  • Organized and structured with excellent time management
  • Regulatory activities and oversight
  • Directly communicating and collaborating with physicians
Work History
09/2018 to Current
RN Case Manager Ods Companies Portland, OR,
  • Developed, implemented, and performed ongoing skilled nursing assessments utilizing telehealth platform addressing needs of patient and families
  • Rapidly and accurately responded to triage calls and performed assessment of patient and family needs collaborating with multidisciplinary team meet needs timely based on symptom management
  • Provided nursing case management of patient and family planning process, as well as provided instructions and addressed question and concerns
  • Provided nursing case management collaborating with the multidisciplinary care team to devise and manage effective ongoing care plans for all aspects of patient needs
  • Identified care needs of individual patients and coordinated responses based on patient identified diagnosis, physician advice, insurance limitations and procedural costs
  • Authored clinical notes and updates to be reviewed by patient's primary physician and hospice interdisciplinary care team
  • Took lead nurse case management role in patient and family planning process, detailing instructions utilizing Telehealth approach effectively with a high patient and family satisfaction
  • Completed initial assessments via telehealth platform of patients and family to determine and address individual hospice care needs. ·
  • Performed in depth review and ongoing evaluations to address changes in patient needs, conditions and medications, altering care plans when required
  • Assessed and examined patients via telehealth platform and documented history of current and previous conditions, diseases and injuries along with medications currently being taken
  • Coordinated with suppliers and vendors on provision of medical equipment, wound care items and care services
  • Educated and supported all care providers with training, guidance, mentoring and resources required to achieve comfort focused cares and end of life education
  • Effective and timely communication with physicians regarding patient needs, performance, medications and changes
  • Accurately updated patient medical records using electronic medical record systems to accurately report data such as medications and treatments to keep records current and accurate
  • Responded promptly and professionally to patient questions and concerns
  • Provided supervision and collaborated with all care providers for training, guidance, support and supervision to achieve patient focused objectives
09/2003 to 09/2018
Registered Nurse, Labor and Delivery Memorial Healthcare System Taylorville, IL,

Multi faceted nursing experience in labor and delivery and post partum care of high risk and low risk mothers and babies. Responsibilities included working as charge nurse, direct care provider, preceptor, Wholistic Nursing Council member, Pain Committee member, and Quality Facilitator with special projects including multicultural and diversity training. Collaborated closely with physicians to provide all aspects of patient needs in fast paced dynamic environment. Provided extensive patient and family education regarding plan of care and individual needs of patient and family.

  • Monitored patient condition, including interpreting and tracking fetal monitor tracings, identifying abnormal readings and updating team members on changes in stability
  • Worked in busy high risk triage department identifying patient symptoms and observing patient to proved direction for ongoing medical plan of care
  • Maintained accurate and timely EMR using multiple EMR record systems including EPIC
  • Worked closely and collaboratively with physicians, nurse midwives, multidisciplinary team members and patient to identify and provide birthing plan cares and goals in a safe, comfort focused environment
  • Provided safe and accurate management of medications with documentation of administration in medical record
  • Identified and supported individual cultural needs and worked with patient and family to establish a supportive trusting environment
07/1993 to 09/2003
Registered Nurse Midwest Health Wichita, KS,
  • Delivered outstanding nursing care to high risk and low risk mothers and babies in triage, labor and delivery, post partum care, newborn nursery, and gynecological patients
  • Worked as a Care Manager for patients admitted from the emergency department
Expected in 1987
Associate of Science: Nursing
Century College - White Bear Lake, MN
Expected in 1978
Associate of Science: Accounting/Business
Itasca Community College - Grand Rapids, MN

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Resume Overview

School Attended
  • Century College
  • Itasca Community College
Job Titles Held:
  • RN Case Manager
  • Registered Nurse, Labor and Delivery
  • Registered Nurse
  • Associate of Science
  • Associate of Science

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