Built and maintained successful relationships with service providers, dealers and consumers.Resolved customer complaints and concerns with strong verbal and negotiation skills.Maintained composure and patience in face of difficult customer situations.Researched issues on various computer systems and databases.Unloaded, picked, staged and loaded products for shipping.Operated UPS World Ship shipping system efficiently and accurately.Received incoming shipments and reviewed contents against purchase order for accuracy.Worked at a rapid pace to meet tight deadlines.
65-70 WPM, 10-Key, Data Entry, Email, Filing, Internet Research, Letters and Memos, Microsoft Office, Excel, Word, PowerPoint, Outlook, Organizational Skills, Telephone Skills, Coordination, Creative Problem Solving, Customer Service.
I am a very hard working individual who is able to adapt to any environment. I have great analytical, conflict, and resolution skills that I've obtained with my experience. Not only am I a reliable self- sufficient person but I am also a team player.
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