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Revenue Recovery Supervisor Resume Example

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REVENUE RECOVERY SUPERVISOR
Professional Summary
Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively and exceptional leadership skills. Desire position in Environmental Sciences and/or Natural Resource Management.
Core Qualifications
  • Multitask
  • Dependable
  •  Results-Oriented
  • Report generation and analysis
  • Training and Development


  • Excellent verbal and written communication skills
  • Leadership management skills
  • Proactive-Planner, set goals and find growth opportunity
Experience
April 2014 to Current
UNITED PARCEL SERVICECommerce City, ColoradoRevenue Recovery Supervisor
  • Direct supervision of 12 employees.
  • Provide onsite training and daily supervision of employees.
  • Communicate daily with subordinate staff, upper management and regularly with UPS Desert Mountain Region corporate office.
  • Ensure all assigned duties are accomplished safely and timely.
  • Assist in the development and the support of the staff in the execution of strategies designed to achieve financial objectives.
  • Analyze and evaluate financial data to provide information for forecasting.
October 2013 to June 2014
UNIVERSITY OF COLORADO AT DENVERDenver, ColoradoWater Quality Field Researcher
  • Field collection and analysis of water samples from Cherry Creek Reservoir and Cherry Creek.
  • The goals of the Cherry Creek field research is improve, protect and preserve the water quality of the Cherry Creek, Cherry Creek Reservoir and watershed.
  • Collected water samples from Wetlands, Outlet of Cherry Creek Dam, Residential Neighborhood and Urban Downtown Denver. Analyzed dissolved oxygen levels, temperature, pH level, presence of nitrates and coli form bacteria.
  • Reported results to the University of Colorado at Denver Environmental Science and Hydrology Department.
May 2012 to April 2014
UNITED PARCEL SERVICECommerce City, ColoradoPackage Center Supervisor/Package Car Supervisor
  • Direct supervision and coordination of 6-8 employees in a fast pace center environment.
  •  Managed eight Package car lanes, which consists of four centers (Broomfield, Arvada, Lakewood and Commerce City) directly responsible for unloading 100+ package cars (15,000 - 20,000 packages) in a timely manner.
  • Provided leadership, a safe working environment and establish a functional working relationship with all levels of personnel throughout the organization.
June 2011 to May 2012
UNITED PARCEL SERVICECommerce City, ColoradoSafety Supervisor
  • Implementation of OSHA standards and UPS worker safety policies, regulations, procedures and rules for the Denver Hub in Commerce City, Co.
  • Perform frequent safety compliance inspections for work locations. 
  • Ensure accidents and or incidents are investigated and documented, reports completed, and corrective actions are tracked.
  • Data entry
  • Use data results to correct at risk behavior and recognize safe behavior
  • Provide safety support and information through the CHSP committee(Comprehensive Health and Safety Process)
February 2009 to June 2011
UNITED PARCEL SERVICECommerce City, ColoradoDenver Hub Supervisor/Sort Supervisor
  • Direct supervision of 10 employees: sorting packages to destination by area code.
  • Fast pace working environment.
  • Responsible for training, developing and holding work groups responsible for safety, production and attendance.
  • Ensure maximum output, accuracy and efficiency at all times.
  • Establish a positive team oriented work environment, emphasizing employee involvement and communication.
March 2008 to February 2009
UNITED PARCEL SERVICECommerce City, ColoradoTraining Supervisor
  • Administer training to newly hired employees.  Taught UPS policies, regulations and procedures for employees and management.: DOK (Depth of Knowledge), SWM (Safe work methods) and daily safety observations.
  •  Evaluate training program's effectiveness.
  • Conduct induction and orientation sessions.
  • Monitored new hires until they reach their seniority.
April 2007 to March 2008
UNITED PARCEL SERVICECommerce City, ColoradoUPS Primary Sorter
  • Handling packages from trailers and sorting to final destination by area codes
  • UPS sort certification in one week (usually takes new hires 3-4 weeks to pass).


February 1998 to October 2005
Plasticomm TelecommunicationsDenver, ColoradoAssembly Technician/Project Manager
  • Manufacture and assembly of telecommunication equipment.
  • Project manager for DSL main frames for QWEST Communications.


Education
2015
University of Colorado
Denver, COGEOGRAPHY with emphasis on ENVIRONMENTAL SCIENCE
Bachelor of Arts
  •  3.4 GPA
  • Phi Theta Kappa Honor Society
Professional Affiliations
  • Volunteer for Colorado Parks and Wildlife
Skills
  • Basic Spanish
  • Experience with MS Office 7 Word, Excel, PowerPoint and Outlook
  • Arc GIS (ESRI v. 10.2) and GPS proficiency
  • Certification in UPS Hazardous Material compliance and Emergency Response
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Resume Overview

Companies Worked For:

  • UNITED PARCEL SERVICE
  • UNIVERSITY OF COLORADO AT DENVER
  • Plasticomm Telecommunications

School Attended

  • University of Colorado

Job Titles Held:

  • Revenue Recovery Supervisor
  • Water Quality Field Researcher
  • Package Center Supervisor/Package Car Supervisor
  • Safety Supervisor
  • Denver Hub Supervisor/Sort Supervisor
  • Training Supervisor
  • UPS Primary Sorter
  • Assembly Technician/Project Manager

Degrees

  • GEOGRAPHY with emphasis on ENVIRONMENTAL SCIENCE Bachelor of Arts

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