LiveCareer-Resume

revenue officer resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.

Skills
  • Computer proficiency
  • Schedule Management
  • Documentation and reporting
  • Administrative support
  • Self-motivated professional
  • Tax Law Procedures Familiarity
  • Tax Form Proficiency
  • Critical Thinking
Education and Training
California State University Fresno, CA Expected in 05/2021 Bachelor of Science : Accounting - GPA :
Experience
South Carolina Job Board - Revenue Officer
Rock Hill, SC, 12/2021 - Current
  • Analyzed taxpayer financial statements to determine taxpayers to pay for their tax bills.
  • Applied analytical skills and judgment in determining profitability of businesses to pay taxes due.
  • Garnished bank accounts and wages and seized personal property if necessary.
  • Recommended offer acceptances and installment payment plans.
  • Informed taxpayers of rights under law and provided guidance and service to assist in resolving tax problems.
  • Interacted with taxpayers, attorneys, accountants, and representatives to collect on delinquent taxpayer accounts and secure late returns.
  • Prepared administrative reports and assembled case files for closure.
  • Estimated commercial and non-commercial real estate values and probable forced-sale value.
  • Discussed and explained various tax forms with taxpayers.
  • Maintained up-to-date contact information for each case under review.
  • Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
  • Conducted independent field audits and investigations of income tax returns to verify information provided.
  • Examined accounting systems and records to determine appropriateness of methods and controls.
Carolina One Real Estate - Real Estate Agent
Sullivan's Island, SC, 06/2017 - 12/2021
  • Generated leads for sales and rental properties through cold calls and referrals
  • Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
  • Guided clients from beginning to end of home buying process in choosing right property
  • Negotiated, facilitated and managed real estate transactions
  • Showed properties to potential buyers and other brokers at open houses and by appointment
  • Marketed and sold property for clients by hosting open houses and advertising online and in print
  • Represented buyers and sellers of developed and undeveloped properties
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use
  • Assisted clients in financial planning for purchase
  • Created and implemented marketing plans to drive sales
  • Informed home buyer of sales, construction and warranty processes
  • Collected fees and documented payment processes for property transactions
  • Developed and maintained relationships with clients through networking, postcards and cold calling
  • Liaised between buyers and sellers to provide positive experiences for both parties.
Hilltop Holdings - Teller
Huntsville, AL, 12/2011 - 05/2017
  • With 4 years facilitating workflow
  • Effectively promotes interdepartmental collaboration through teamwork
  • Demonstrated expertise in project management and document management
  • Recent graduate looking to build upon Tax law education and tackle new responsibilities as a
  • Appeals Officer in the Fresno area
  • Profound knowledge of rules and regulations and state statutes
  • Familiar with basic Internal Revenue Code and related tax laws
  • Familiar with accounting principles related to GAAP
  • Excellent problem- solving skills that are needed to reconcile accounts., Educated customers on use of banking website and mobile apps
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
  • Executed wire transfers, stop payments and account transfers
  • Stocked supplies for customers and personal teller station
  • Identified sales opportunities and referred customers to branch partners in financial services
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit
  • Handled various accounting transactions
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities
  • Processed customer transactions promptly, minimizing wait times
  • Maintained friendly and professional customer interactions
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Johnson Truck Center - ASSISTANT SERVICE MANAGER
Ashland, VA, 01/2011 - 07/2012
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks
  • Met with customers to discuss service needs and develop effective and practical solutions
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training
  • Met with customers to discuss service needs and offer available solutions
  • Trained 10 less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service
  • Monitored product quality and communicated necessary improvements to
  • Service Manager
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.

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Resume Overview

School Attended

  • California State University

Job Titles Held:

  • Revenue Officer
  • Real Estate Agent
  • Teller
  • ASSISTANT SERVICE MANAGER

Degrees

  • Bachelor of Science

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