*Oversee Billing and Collections team, 25 employees.
*Establishing department goals, and insure processes and procedures are adhered to.
*Monitor accounts receivables, and analyze denials and claims rejections as well as reimbursements in order to maximize collection.
*Document billing defects by establishing and conducting quality checks of billing transactions.
*Distribute daily ATB work lists to employees for A/R Collections
*Monitor daily productivity reports to ensure targeted goals are met
*Motivate, train, coach and provide clear guidance to team members to get the various billing tasks done properly and efficiently.
*Set performance goals and objectives for the billing teams, collection analysts, cash posters and EOB reviewers.
*Point of Contact for Hospital Admitting Managers, HIM, Coding and Appeal departments.
*Conduct weekly/monthly meetings to provide managerial reports and identify areas of improvements for the CBO teams.
*Hire, terminate assignments, coach, conduct annual performance evaluations, and provide disciplinary action for employees
*Identify payer denial trends
*Assign special projects, as needed.
