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revenue cycle manager resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Efficient Revenue Cycle Manager adept at implementing procedural improvements and executing revenue metrics analysis to dive corporate financial objectives. Eager to apply 17 years of account management to increase revenue and add value to the Employer Solution team.

My skills and knowledge due to past experiences with this specialty service line is hard to find. Here is some things I offer:

1. Knowledge of Systoc as well as Occupational Health and Employer Based Clinics

2. Month end Financial reporting process

3. EPIC work queues and billing corrections

4. Connections with the R1 Business Office

5. Understanding of some of the EBC build in EPIC to work with AID

6. Able to reinstate checks and balance process for Systoc|EPIC for Milwaukee Radiology billing and Rehab services to ensure accurate billing.

7. Worked for 17 years in the same department with many of today's leaders

8. Have Ascension equipment and security to applications.

9. My integrity and work ethics are in line with Ascension above and beyond standards and have your leadership as references.

Skills
  • Revenue metrics analysis
  • Account monitoring
  • Clinical personnel support
  • Budget monitoring
  • Billing cycle performance
  • Procedure optimization
  • Account reconciliation abilities
  • Investigative methods knowledge
  • Interpersonal communication skills
  • Account reconciliation
  • Audits
Experience
Revenue Cycle Manager, 10/2017 - Current
Acadia Healthcare Dunmore, PA,
  • Monitored revenue and compared to targets to address any variances and resolved actual-to-budget variances.
  • Evaluated revenue cycle processes and established actionable methods to increase productivity and efficiency.
  • Oversaw complete lifecycle of revenue operations.
  • Provided revenue cycle process support to all clinical personnel, including resolving procedure challenges.
  • Performed internal audits and various administrative duties, including Productivity tracking and Payroll.
  • Analyzed and reported on billing cycle data to inform management.
Revenue Cycle Manager, 12/2012 - 10/2017
Acadia Healthcare El Cajon, CA,
  • Monitored revenue and compared to targets to address any variances and resolved actual-to-budget variances.
  • Evaluated revenue cycle processes and established actionable methods to increase productivity and efficiency.
  • Oversaw complete lifecycle of revenue operations.
  • Analyzed and reported on billing cycle data to inform management.
  • Provided revenue cycle process support to all clinical personnel, including resolving procedure challenges.
  • Performed internal audits and various administrative duties, including Productivity, Compliance, Disciplinary and Payroll.
  • Managed patient, Insurance adjuster inquiries through telephone, email.
  • Utilized active listening and communication skills to address customer inquiries.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Trained new employees on procedures and policies to maximize team performance.
  • Liaised between clinic and Insurance or employers. Worked with Occupational Health|Employer Based Clinics|Work Comp for any billing questions or account reviews and corrections.
  • Ran Month End Financial Reports for Systoc for Occupational and Employer Based Clinic revenue
  • Mentored Senior|Lead|Supervisor team members and managed employee relationships.
Revenue Cycle Supervisor, 10/2008 - 12/2012
Behavior Health Network Holyoke, MA,
  • Developed team schedules, managed timekeeping and administered bi-weekly payroll for team with Kronos
  • Recruited, trained and motivated team handling all billing and follow-up procedures.
  • Boosted team productivity and success by establishing strong and trusted connections.
  • Team leadership
  • Conducted annual performance evaluations of office staff to monitor progress and recommend professional growth plan.
  • Planned Team Functional Review meetings for on weekly to monthly basis and coordinated availability of conference rooms.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Demonstrated consistent operational excellence to maintain stellar office reputation.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Handled Occ Med and EBC as well as WC internal and external calls and emails for billing reviews and corrections if needed.
  • Completed Month End Financial reports for Systoc
Followup Representative, 10/2003 - 10/2008
Ascension Healthcare City, STATE,
  • Placed phone calls and wrote emails to follow up on outstanding AR.
  • Directed cross-functional teams in development and deployment of specific policy and procedures to drive targeted revenue.
  • Completed daily charge entry for work comp, Occupational services, Employer clinics in Systoc.
  • Completed appeals for underpaid accounts to increase revenue.
Education and Training
Bachelor of Science: Healthcare Management, Expected in 12/2017
-
Herzing University - Kenosha, WI,
GPA:
Status -

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Resume Overview

School Attended

  • Herzing University

Job Titles Held:

  • Revenue Cycle Manager
  • Revenue Cycle Manager
  • Revenue Cycle Supervisor
  • Followup Representative

Degrees

  • Bachelor of Science

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