LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Revenue Assurance and Billing Manager
Please provide a type of job or location to search!
SEARCH

Revenue Assurance and Billing Manager Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
REVENUE ASSURANCE AND BILLING MANAGER
Summary

Dedicated, self-driven Manager with 20 years experience who is successful at work flow planning and staff retention strategies. Boosts productivity and quality through innovative management. Successful at building strong professional relationships. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members.

Highlights
  • Budgeting and forecasting
  • Quality assurance and control
  • Cost reduction and containment
  • Systems implementation
  • Productivity improvement
  • Project development and life cycle
  • Process improvement
  • Organized
  • Unsurpassed work ethic
  • Results-oriented
  • Superb time management skills
  • Detail-oriented
Accomplishments
  • Increased automated system fixes by 10%, reducing organizational costs by 3%
  • Streamlined and improved aging of workable inventory from an average turn around time of 15 days to 6 days
  • Improved customer satisfaction ratings by 5% by implementing new methods and procedures to complete work
  • Reduced annual operating costs by $1.6M by implementing Six Sigma principles
  • Saved Worldcom $6.3M in fees and fines by testifying in class action lawsuit related to delays in provisioning of orders of major accounts
Experience
Revenue Assurance and Billing Manager02/2010 to 02/2015Company NameCity, State
  • Instrumental in Reduction In Force planning and implementation due to organizational changes
  • Met 5% under - budget goal year over year
  • 100% accuracy in auditing invoices and authorizing payments
  • Led strategic project planning on confidential new work from Marketing
  • Led Outsourcing meetings to review vendor relationship and concerns
  • Attendee of monthly and quarterly Executive Operational reviews
  • Compiled and reviewed Key Organizational Metric Reporting for VP
Center Support Manager06/2005 to 02/2010Company NameCity, State
  • Integrated 7 different processing centers across nation into one reporting platform with consistent measurements
  • Collaborated with cross-functional teams to draft project schedules and plans
  • Drafted action plans and led meetings with department executives to review project status and proposed changes
  • Implemented target completes per hour and reviewed quarterly to drive efficiency and manual process improvements
  • Revamped Quality program
  • Adjusted point scoring to be based on criticality of work and amount of revenue impact
  • Created a new Quality measurement/reporting system to identify and track issues affecting processes and performance
  • Increased automated system fixes by 7% year over year
  • Monitored costs, timescales and resources used to achieve 95% productivity and 98% Quality performance year over year
  • Developed new analytics tool to allow senior management to understand the impact of each project
Operations Manager06/2003 to 06/2005Company NameCity, State
  • Implemented Workforce optimization in organization
  • Boosted completes per hour by 10% year over year
  • Implemented process improvements via automation and manual enhancements.
  • Monitored costs, timescales and resources used to achieve 96% performance rating while being 5% under budget
  • Collaborated with cross-functional teams to draft project schedules and plans related to seating and equipment
  • Monitored team progress and enforced deadlines
  • Served as the single point of contact for project scheduling and changes.
  • Audited an average of 10 work plans per year and offered recommendations for improvements
Inventory and Reporting Manager06/1999 to 06/2003Company NameCity, State
  • Took over responsibility of Inventory management and prioritization
  • Set and communicated goals and priorities while providing ongoing direction.
  • Supported Internal Audits by providing detailed data and explanations
  • Created a ticket resolution system to identify and track issues affecting performance
  • Built strong and diverse teams across country
  • Actively managed staff and supported their performance
  • Provided ongoing reporting feedback, coaching, training, and development
Reporting Analyst03/1995 to 06/1999Company NameCity, State
  • Created an inventory tracking system in database to identify inventory not worked
  • Trended inventory volumes, aging, and Service Level Agreement metrics
  • Established productivity management database to monitor completes per hour, and quality performance measurements
  • Completed all required reporting documents at a 99.5% rate
Education
High School Diploma: Computer ScienceUniversity of DaytonCity, State, US

University of Dayton 1983-84

High School Diploma: Pre-MedicineWilmington CollegeCity, State, US

Wilmington College 1984-86

Left after junior season to pursue a career in Professional Baseball.

High School Diploma: FinanceVerizon Leadership UniversityCity, State, US
  • Operations and Quality Management coursework
  • Managerial Statistics and Management Communication coursework
  • Principles of Financial Accounting seminar
  • Strategic Leadership training
  • Coursework in Business, Management and Communications
Certifications
  • Real Estate Sales Georgia Real Estate Commission
  • Certification in CPR and Emergency Response
Presentations
  • 2010 Wilmington College Sports Hall of Fame Inductee Speech
  • 2005 Revenue Assurance Executive Kick-Off Meeting in Irving, TX
  • Several public speaking engagements while Professional baseball player from 1986 through 1994
Skills
  • Extremely proficient in Microsoft Office
  • Knowledge of PC and Mainframe SAS
  • Working knowledge of SQL
  • Knowledge of Essbase and Hyperion
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • University of Dayton
  • Wilmington College
  • Verizon Leadership University

Job Titles Held:

  • Revenue Assurance and Billing Manager
  • Center Support Manager
  • Operations Manager
  • Inventory and Reporting Manager
  • Reporting Analyst

Degrees

  • High School Diploma : Computer Science
    High School Diploma : Pre-Medicine
    High School Diploma : Finance

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Billing-Office-Manager-resume-sample

Billing Office Manager

Scottsdale, Arizona

Revenue-Cycle-Business-Analyst-resume-sample

Revenue Cycle Business Analyst

Irving, Texas

Senior-Billing-Analyst-resume-sample

Senior Billing Analyst

Grand Prairie, Texas

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.