Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Proven track record of success in customer care, leadership, and operations seeking an opportunity that utilizes a unique skill set combined with a passion so succeed and continuously learn.
Skills
  • Technical
  • Proficient in typing, Microsoft office and computers (MAC and Windows), naturally able to adapt to new software and technology concepts
  • Punctual
  • Teamwork oriented
  • Arts, crafts and games
  • Strong computer skills
  • First aid certificate
  • Lesson plan development
  • CPS guidelines awareness
  • Cheerful and energetic
  • Friendly
  • Excellent communication skills
  • Infant, toddler and preschool curriculum expert
  • Basic clerical knowledge
Experience
02/2013 to Present
Retention Specialist Cvs Health , TX,
  • Multi-tasking and maintaining proper attitude daily.
  • Educating customer daily on different products and services.
  • Handling many calls on day to day operations that consist of billing and retaining customers.
08/2010 to 01/2013
Supervisor Eurofins Scient. Kalamazoo, MI,
  • Created activities and promote coaching that would help agent achieve their goals.
  • Deescalating calls that agents received.
  • General customer service.
07/2004 to 01/2009
Supervisor/ Agent Camp Recovery , ,
  • Monitoring, training , and coaching agents to maintain a certain quota.
  • Customer service related to customers requesting information.
07/1999 to 06/2008
TEACHER/ BUS DRIVER NEW LIFE LEARNING CENTER City, STATE,
Supervised at least 10 to 20 children at a time. Created lesson plans and activites, active listening skills applied daily.
06/1992 to 04/2008
TEACHER TINY TOWN LEARNING CENTER City, STATE,
created lesson plans, activities, and bulletin boards. Supervised children, followed stated regulated guidelines
Education and Training
Expected in May 2014
Associates of Science: Computer Programming
University of Phoenix - ,
GPA:
Computer Programming
Expected in 1992
CERTIFICATE: CHILD DEVELOPMENT
TYLER JR COLLEG - TYLER, TX
GPA:
Basics of child development, cpr
Skills
billing, coaching, Customer service, driving, MAC, Microsoft office, Windows, Multi-tasking, Sales, typing

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Resume Overview

School Attended

  • University of Phoenix
  • TYLER JR COLLEG

Job Titles Held:

  • Retention Specialist
  • Supervisor
  • Supervisor/ Agent
  • TEACHER/ BUS DRIVER
  • TEACHER

Degrees

  • Associates of Science
  • CERTIFICATE

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