retail store manager resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Ambitious Regional Vice President eager to drive growth with superior decision-making, problem-solving and organizational abilities. Well-versed in current market, customer and economic trends. Offering 15+ years of related experience and a competitive nature focused on business success.

  • Business development and planning
  • Sales initiatives and techniques
  • Operations management
  • Expanding territories
  • Excellent verbal/written communication
  • Forecasting skills
  • Tactical planning
  • Product and service knowledge
  • Presentation ability
  • Recruiting and Hiring
  • Profit and loss understanding
  • Decision-making skill
Work History
09/2019 to Current Retail Store Manager Pure Hockey | Rochester, NY,
  • Manage multiple employees and can recognize a challenge and identifies a solution.
  • Analyze current sales processes and develops strategic business plans to direct consistent sales growth and profitability.
  • Travel to all locations for field level assessment, observation and training.
  • Define, track and create key business metrics to help assess the overall health of the business and uncover business growth opportunities.
  • Assists in recruiting, on-boarding and training team members to achieve their full potential.
  • Empowers team members with the necessary tools and training to support Region and company goals.
  • Maintains strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
  • Trains and evaluates performance and conduct of new and current employees and implement plans for improvement as appropriate.
  • Travels to over 30 doors to perform observations in the Atlanta Market.
  • Conducts and coordinates sales trainings, updates and manages shift schedules and hours.
  • Conducted daily, weekly conference calls/monthly Manager’s meeting: discussed sales/marketing strategies, and performance reviews for each location.
01/2019 to 09/2019 Regional Vice President Brink's Incorporated | Aurora, CO,
  • Instrumental in leading underperforming retail district to #1 continuously over month over sales performance.
  • Over 8 states: North Carolina, South Carolina, Georgia, Florida, Louisiana, Arkansas, Texas, and Oklahoma.
  • Direct reports included: 4 Directors, 16 District Managers, 125 Retail stores, and over 750 employees.
  • Travel to all markets for field level assessment, observation and training with Directors and District Managers.
  • Designed go to market strategy and long-term strategic planning.
  • Collaborate with Directors and District Managers, and Store Managers to identify areas for focus and create sales performance action plans designed to lift performance and promote the sales culture in the stores.
  • Created variety of selling and merchandising programs which positively impacted bottom line performance.
  • Surpassed district goals by developing and implementing plans that optimize sales, and profitability.
  • Streamlined company processes to boost long-term business success and increase profit levels 75%.
  • Identified and developed territory specific objectives and action plans that increased sales and payroll goals.
  • Negotiates and handles complex contracts, vendor recommendations and regulatory compliance pitfalls.
01/2012 to 01/2019 Vice President of Sales Iheartmedia, Inc. | Virtual, FL,
  • Advanced from the bottom sales rep to becoming the #1 sales leader in under a year.
  • Heightened productivity in all areas of business increasing revenue growth from $7 million to over $45 million in sales.
  • Expanded regional store locations from 12 to 33 in less than 4 years.
  • Worked with business plans and direction of the entire company from and Sales/Operations view.
  • Implemented competitive differentiation training processes, sales training and general business acumen to onboard new sales members.
  • Compare and analyze actual results against plans and forecasts; monitoring variances, identifying trends and recommending changes to leadership.
  • Interviewed, hired, coach and trained candidates and employees.
  • Had a weekly training for all Operations, District Managers and Store Managers on Leadership Nextstar Communications (Sprint Preferred Retailer), Atlanta, District Manager.
01/2007 to 01/2011 District Manager Pilot Freight Services | CA, State,
  • Of the year multiple times.
  • Maintained accountability for over $1 M in payroll and mandated a monthly sales meeting that contributed for growth.
  • Store visits daily with the in the field training.
  • Interviewed and placed all employees throughout the district.
  • Set plans for each location in sales driving strategies.
  • Finished each month at a 30% lift from previous month.
Expected in to to High School Diploma | Dunwoody High School, Dunwoody, GA GPA:
  • Promoted to Vice President of sales in only 4 years.
  • Supervised team of 1500 staff members.
  • Ranked #1 dealership for 2 years
  • Won Leadership award
  • Won District Manager of the year for 2 years
  • Won Store Manager of the year for 2 years

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Dunwoody High School

Job Titles Held:

  • Retail Store Manager
  • Regional Vice President
  • Vice President of Sales
  • District Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: