LiveCareer-Resume

retail store manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents. Reliable Store Manager with [Number] years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams. Detailed Retail Store Manager striving to maintain high standard of customer service and morale. Expertise in scheduling, marketing in-store promotions and merchandising. Talented at resolving personnel conflicts and addressing customer issues. Attentive [Job Title] experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Seasoned [Job Title] bringing demonstrated background of accomplishment in retail store management. Knowledgeable about every facet of operations, including marketing, financial leadership and loss prevention. Excellent organizational, problem-solving and decision-making abilities focused on cost-effective, profitable business operations. Logical Assistant Manager with [Number] years of experience motivating staff and assisting customers to boost sales and increase profits. Results-driven professional focused on monitoring staff member performance and advising on successful sales methods. Brings solid knowledge of recruiting and evaluation techniques paired with expertise in customer service principles. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-oriented [Job Title] bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Knowledgeable [Job Title] with over [Number] years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Skills
  • Safety mindset
  • Highly motivated
  • Friendly and outgoing
  • Problem solving strength
  • Outstanding communication skills
  • Retail inventory management
  • Employee training
  • Risk management
  • Program implementation
  • Accurate cash handling
  • Staff training and development
  • Reliable
  • MS Office proficient
  • Shift checklists
  • Operational budgeting
  • Store operations oversight
  • Team-oriented
  • [Type] market knowledge
  • Employee supervision and motivation
Experience
03/2013 to Current
Retail Store Manager Nestle Nespresso New York, NY,
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Built and maintained strong working relationships with team members.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Supervised cash drawer balances and deposits of store receipts.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Increased store sales by cross-selling complementary items.
  • Organized new stock for floor placement.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Executed merchandising strategies to support store sales growth.
  • Prepared and submitted nightly bank deposits.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Taught junior employees proactive strategies to meet operational and sales goals.
06/2000 to 07/2008
Retail Store Manager Nestle Nespresso Orlando, FL,
  • Built and maintained strong working relationships with team members.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Supervised cash drawer balances and deposits of store receipts.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Increased store sales by cross-selling complementary items.
  • Organized new stock for floor placement.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Executed merchandising strategies to support store sales growth.
  • Prepared and submitted nightly bank deposits.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Prepared employee performance appraisals, providing actionable feedback.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Taught junior employees proactive strategies to meet operational and sales goals.
1993 to 2000
Retail Store Manager Nestle Nespresso Bellevue, WA,
  • Built and maintained strong working relationships with team members.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Supervised cash drawer balances and deposits of store receipts.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Increased store sales by cross-selling complementary items.
  • Organized new stock for floor placement.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Improved profitability by executing daily, weekly and monthly floor plan changes.
  • Executed merchandising strategies to support store sales growth.
  • Prepared and submitted nightly bank deposits.
  • Prepared employee performance appraisals, providing actionable feedback.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Taught junior employees proactive strategies to meet operational and sales goals.
1989 to 1993
Production Manager Carmeuse North America Cisco, GA,
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Scheduled staff work assignments, rotations and overtime.
  • Managed materials to meet production goals and specific customer demands.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Established and updated production schedules to meet changing demands.
  • Coordinated production requirements with material handling and staffing functions.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Monitored staff training and output to meet compliance, productivity and revenue goals.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Directed cost reduction and process improvements to boost workflows and productivity.
  • Coached and mentored employees to develop and enhance career skills.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
  • Collaborated with leadership to develop production department budget and forecast.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Aided raw material planning and escalated supplier issues, preventing shortages.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Managed daily order backlog through key metrics monitoring for on-time delivery.
  • Supported audit reviews and initiated corrective actions.
  • Documented batch records for manufacturing process and product history recordkeeping.
  • Drafted and updated production documentation tracking status and delivery timelines.
  • Partnered with human resources on training compliance and performance progression methodologies.
  • Presented capital equipment justification for machine and technology upgrades.
Education and Training
Expected in 11/1987 to to
BA-Business Administration : Business Administration And Management
AL NAJAH UNIVERSITY - WEST BANK-ISRAEL,
GPA:
Languages
English:
Professional
Negotiated:
Arabic:
Native/ Bilingual
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • AL NAJAH UNIVERSITY

Job Titles Held:

  • Retail Store Manager
  • Retail Store Manager
  • Retail Store Manager
  • Production Manager

Degrees

  • BA-Business Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: