Highly motivated and driven Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations, customer care, loyalty and meeting and/or exceeding expectations. Strong ability to drive profits, control costs and achieve continuous process improvement. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Evaluated operational records and made scheduling adjustments to maximize efficiency.
Resolved customer complaints and reported issues to senior management.
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