Retail Store Manager Resume Example
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C
RETAIL STORE MANAGER
Summary
Intelligent and enterprising General Manager with 6 years of experience in Sneaker culture. Growth-minded strategist and implementer of key operational improvements through corporate objective triage and situational support. Expert problem-solver and planner with demonstrated business leadership and development skills.
Skills
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Experience
Retail Store Manager
City, StateCompany Name/Dec 2017 to Current
City, StateCompany Name/Dec 2017 to Current
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
- Planned and executed in-store promotional events to increase customer engagement and sales revenues.
- Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
- Created engaging merchandise presentations to motivate impulse purchases.
- Enhanced sales by implementing merchandising and promotional improvements.
- Oversaw daily functions, including inventory management, display merchandising and purchasing operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Monitored security issues and kept shrinkage low.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Oversaw disciplinary actions.
- Verified merchandise pricing to achieve revenue and profitability goals, reduce shrink and forecast sales.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Ensured register count and bank deposits contained proper amounts of currency.
Retail Assistant Manager
City, StateCompany Name/Jun 2016 to Dec 2017
City, StateCompany Name/Jun 2016 to Dec 2017
- Organized and updated schedules to optimize coverage for expected customer demands.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Positively impacted product relevance through careful distribution, merchandising and display techniques.
- Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
- Taught junior employees how to meet operational and sales goals with proactive strategies.
- Enhanced sales by implementing merchandising and promotional improvements.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Cultivated long-term business strategies by generating customer feedback for process improvements.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Retail Sales Associate
City, StateCompany Name/Dec 2013 to Jun 2016
City, StateCompany Name/Dec 2013 to Jun 2016
- Bagged, wrapped and packaged purchases according to customer needs.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Generated brand awareness and positive product impressions to increase sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Processed payments and maintained accurate drawers to meet financial targets.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Helped customers by answering questions and locating merchandise.
- Prepared products for promotional sampling during in-store demonstrations.
- Followed all company policies, rules and procedures to promote company goals and maintain safety.
- Managed cash register operations using POS system, including processing sales and returns.
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
- Built customer loyalty by engaging with and identifying product needs of customers.
- Supported managers with organizing store and showcasing new items in eye-catching displays.
Education and Training
High School DiplomaCentral High School May 2013City, State
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Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Strong summary
- Target job
- Clear contact info
- Typos
Resume Overview
School Attended
- Central High School
Job Titles Held:
- Retail Store Manager
- Retail Assistant Manager
- Retail Sales Associate
Degrees
- High School Diploma
