Retail Store Manager Resume Example
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RETAIL STORE MANAGER
Professional Summary
Highly
motivated sales professional with over 5 years of retail store management
experience, responsible for running store operations as well as training and
developing the sales staff, while providing a world class customer experience.
Strong ability to lead a team by coaching to change behaviors and increase
sales through effective execution of retail strategies.
Skills
|
|
Work History
Retail Store Manager10/2008
to Current
Goodwill Seattle – Bainbridge Island , WA
Goodwill Seattle – Bainbridge Island , WA
- Responsible for
running store operations for a retail cell phone store including scheduling,
merchandising, inventory, and hiring.
- Developed a team of high performing sales associates through constant coaching and recognition to increase performance and achieve sales goals.
- Provided leadership by keeping things fun and encouraging enthusiasm and a positive mental attitude
- Increased traffic conversion in current location from under 3% to over 5% in 4 months
- Consistently driving new initiatives and training sales associates resulting in increased year over year growth
- Maintained open communication with the store team as well as neighboring store teams to share best practices and successes.
- Held
the sales team to a high level of accountability for individual attainment
of goals, and their contribution to the stores results.
Retail Assistant Manager05/2007
to 10/2008
Kendra Scott – New Orleans Magazine St , LA
Kendra Scott – New Orleans Magazine St , LA
- Responsible for
selling various financial loan products, as well as underwriting, up selling,
and closing loans.
-
Responsible
for reaching specific collection goals, while providing excellent customer
service.
-
Responsible
for reviewing and filing of daily paperwork, and cash deposits
-
Provided
support for, and assisted in the development of the reps in the branch, through
Tracking and evaluation on specific performance goals.
- Generated repeat business through exceptional customer service.
Retail Sales Associate11/2005
to 05/2007
Dick's Sporting Goods – Rochester Hills , MI
Dick's Sporting Goods – Rochester Hills , MI
- Sold
various cellular phones, service plans and features to customers by right fitting them according to their needs
- Assisted customers with technical problems, and questions while providing a world class customer experience
- Consistently hit and exceeded sales goals by 20%.
-
Responsible
for overseeing store operations and employee management when the manager was
not in the building
Education
Bachelor of Arts: Computer Graphic Design1995Richard Stockton College of New Jersey-
City,
State
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Resume Overview
School Attended
- Richard Stockton College of New Jersey
Job Titles Held:
- Retail Store Manager
- Retail Assistant Manager
- Retail Sales Associate
Degrees
- Bachelor of Arts : Computer Graphic Design 1995
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