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Retail Store Manager Resume Example

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RETAIL STORE MANAGER
Professional Summary

Results-focused Supervisor offering Number years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Driven Retail Manager with more than Number years of experience and successful background in resolving routine and unique issues to drive continued revenue growth and increase customer loyalty.

Job Title bringing strengths in sales, service and team leadership demonstrated by Number-year career history in retail environments. Consistent record of increasing sales, cutting costs and developing exceptional front end teams.

Trustworthy professional with solid experience in customer service and staff supervision. Reputation for displaying professionalism and high levels of integrity. Dedicated to motivating higher sales through incentives and positive reinforcement. In-depth knowledge of retail software, including Software and Software.

Industrious Job Title possessing strong motivational, communication and organizational skills. Fully invested in increasing profits and exceeding customer expectations. Currently looking for suitable position with reputable and forward-looking company.

Talented professional with expert sales, Skill and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Skills
  • Team Leadership
  • Accurate Money Handling
  • Store Management
  • Merchandising
  • Inventory Control
  • Decision-making skill
  • Stock management
  • Strong multi-tasking
  • Dependable and reliable
  • Effective leader
  • Relationship building
  • Business Development
  • Employee scheduling
  • Client account management
  • Conflict resolution
  • Inventory management
Work History
Retail Store Manager, 12/2017 to 01/2019
Company Name – City, State
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Trained new employees on proper protocols and customer service standards.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Optimized store displays and appearance via strategic merchandising.
  • Drafted invoices for completed work.
  • Submitted orders for new inventory.
  • Reduced shrinkage Number% by closely monitoring inventory and security procedures.
  • Prepared materials for following shift.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Cashier Manager, 09/2010 to 08/2016
Company Name – City, State
  • Trained team members in successful strategies to meet operational and sales targets.
  • Cleaned and organized store, including checkout desk and displays.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Directly worked with Number customers per shift to build relationships and increase customer satisfaction ratings Number%.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Analyzed data, including profit and loss statements to compose store budget, cutting costs Number% in Year.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges and security practices.
Security Guard,12/2009 to 09/2010
Company Name – City, State
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
  • Triaged problems quickly, providing precise and clear information while working under minimum supervision.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Oversaw premises, including entry and exit of up to Number employees and visitors daily.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
Education
Diploma: Secretarial Studies And Office Administration, 11/2004
Ringup College - City
Certificate : 11/2003
St Bernard High School - City
Certifications
  • First Aid/CPR Certified
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Resume Overview

School Attended

  • Ringup College
  • St Bernard High School

Job Titles Held:

  • Retail Store Manager
  • Cashier Manager
  • Security Guard

Degrees

  • Diploma : Secretarial Studies And Office Administration , 11/2004
    Certificate : 11/2003

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