(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Efficient store associate skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

  • Relationship development
  • Organization
  • Customer service
Education and Training
Crescent View High School Fresno, CA, Expected in 03/2020 High School Diploma : - GPA :
Duluth Trading Company - Retail Store Associate
Anchorage, AK, 09/2019 - 01/2020
  • Guided and supported [Number] staff members to consistently achieve team and personal goals.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Lowe's Companies, Inc. - Team Member
Springfield, IL, 09/2018 - 12/2018
  • Answered questions about current promotions and resolved issues according to store policies.
  • Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
  • Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
  • Fostered customer retention by assessing and meeting product needs.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
  • Promoted brand through event marketing, demonstrations and sales.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Help customers load purchased equipment when necessary.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Adhered to all company initiatives and achieved established goals for each.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Helped customers by answering questions and locating merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Culvers Restaurant - Cashier
Sarasota, FL, 05/2017 - 09/2017
  • Helped customers find specific products, answered questions and offered advice.
  • Portioned and packaged take-out foods for customers.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Followed all company safety standards, including food quality and sanitation procedures.
  • Reviewed contents on food trays to check receiving complete order.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Promptly reported complaints to [Job Title] for quick, efficient resolution.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Verified orders and bagged items for easy transport.
  • Quickly and efficiently processed payments and made accurate change.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Cleaned food preparation areas, cooking surfaces and utensils.

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Resume Overview

School Attended

  • Crescent View High School

Job Titles Held:

  • Retail Store Associate
  • Team Member
  • Cashier


  • High School Diploma

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