Retail Store Associate Resume Example Company Name

RETAIL STORE ASSOCIATE

Summary

Efficient store associate skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Skills

Relationship development
Organization

Customer service

Experience

Company Name | City, StateRetail Store Associate09/2019 - 01/2020

Guided and supported [Number] staff members to consistently achieve team and personal goals.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.

Company Name | City, StateTeam Member09/2018 - 12/2018

Answered questions about current promotions and resolved issues according to store policies.
Maintained accurate and attractive merchandise displays to maximize purchases [Number]%.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
Reduced store theft [Number]% by observing customers, identifying security risks and [Action].
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Fostered customer retention by assessing and meeting product needs.
Managed cash register operations using POS system, including processing sales and returns.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
Promoted brand through event marketing, demonstrations and sales.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Help customers load purchased equipment when necessary.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Adhered to all company initiatives and achieved established goals for each.
Assisted in ringing up sales at registers and bagging merchandise.
Helped customers by answering questions and locating merchandise.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.

Company Name | City, StateCashier05/2017 - 09/2017

Helped customers find specific products, answered questions and offered advice.
Portioned and packaged take-out foods for customers.
Assisted management with monthly inventory control and weekly stock ordering.
Followed all company safety standards, including food quality and sanitation procedures.
Reviewed contents on food trays to check receiving complete order.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
Promptly reported complaints to [Job Title] for quick, efficient resolution.
Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
Completed opening, closing and shift change tasks to promote store efficiency.
Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Suggested additional menu items, beverages and desserts to increase sales.
Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Prepared and served beverages such as coffee, tea and fountain drinks, assuring freshness and availability.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Verified orders and bagged items for easy transport.
Quickly and efficiently processed payments and made accurate change.
Recorded customer orders and communicated clearly to confirm each order.
Cleaned food preparation areas, cooking surfaces and utensils.

Education and Training

Crescent View High School | CityHigh School Diploma03/2020

Resume Overview

Create a job alert for [job role title] at [location].

Retail Store Associate Resume Example

DISCLAIMER

How this resume score could be improved?

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes