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Retail Store Associate Resume Example

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RETAIL STORE ASSOCIATE
Professional Summary

Excellent reputation for resolving problems and improving customer satisfaction. Service-oriented individual with more than three years working as a installation, and repair technician for telecommunication organization. Determined and experienced in diagnosing issues and performing repairs. Excellent mechanical troubleshooting skills.

Work History
Oct 2019 - CurrentCable Installation TechnicianCompany Name - City, State
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Repaired and updated equipment to conform to company-wide standards.
  • Assembled communication equipment such as wiring, switching equipment and power apparatus.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers and signal level meters to over 50 sites.
  • Demonstrated equipment capabilities to customers, and responded to questions and complaints.
Mar 2020 - CurrentSales AssociateCompany Name - City, State
  • Prepare and maintain merchandise for sales floor.
  • Assist customers with product location, within the store, as well as our other Beall locations.
  • Work alongside retail representatives to enhance product presentations and advertising collateral.
  • Train and develop new hires in company processes, product knowledge, customer service and selling techniques.
  • Engage with customers to effectively build rapport and lasting relationships.
  • Provide positive first impressions to welcome existing, new and potential customers.
Oct 2019 - CurrentCook/Cashier/DriverCompany Name - City, State
  • Provided recommendations, pricing and special food offerings to increase revenue and customer satisfaction.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of cash received.
  • Trained newly hired employees in upselling techniques, and preparation.
  • Worked closely with shift manager to solve problems, and handle customer concerns.
Skills
  • Product and service sales
  • Loss prevention
  • Teamwork
  • Equipment Maintenance
  • Staff Management
  • Customer Service
  • Technical troubleshooting
  • Secret Clearance
Volunteer Work

Grace Church- Provided 4 years of service to the homeless.

Beulah Baptist Church- Provided 2 years of service to the homeless.

JROTC- Assisted cadets in various events, such as, farm day, military balls, and other meaningful Air force ceremonies.

Education
Aug 2019Cable System Installer Military Occupation Special | City
Jun 2015High School DiplomaChoctawhatchee Senior High School | City, State
Certifications
  • Cyber Security Awareness
  • Adobe Photoshop CS6
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Resume Overview

School Attended

  • Military Occupation Special
  • Choctawhatchee Senior High School

Job Titles Held:

  • Cable Installation Technician
  • Sales Associate
  • Cook/Cashier/Driver

Degrees

  • Cable System Installer
    High School Diploma

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