retail sales executive resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Highly motivated with extensive customer service, business management and sales accounts experience. Business-savvy with over 20 years experience building towards increased revenues and success. Performance-driven skilled in creating marketing plans and leading successful product launches, promotions and development.

Enthusiastic and dedicated employee with high integrity, strong work ethic and great leadership skills.

Office Administration, Field Service, Account Receivable, Retail Sales.

Professional administrative experience, Customer Service, Dispatch, Training Experience. 
Work History
Retail Sales Executive, 09/2008 to Current
Mckesson CorporationMN, State,
Manage over 200 corporate/small business accounts, prepare training documents, schedule and perform training both in large groups, in-house and on-site technical assistance. Reviews, edits, and revises correspondences, policies, and procedures as needed to ensure compliance with company regulations. Provide support to troubleshoot problems with software, network and telecommunications systems.
Help Desk Supervisor, 04/2006 to 09/2008
Caci International Inc.Scott Air Force Base, IL,
Train, coach and mentor Service Desk Specialists including career development. Oversee staff activities. Builds/obtains (from other departments) training material for support staff. As needed, schedule employees working times and provide backup support. Interact with internal and external customers. Responsible for payroll, new hire staffing, weekly reports on the progress of project and schedule installation for various corporate/small business companies. Keep confidential all applicant, client, and verification and company proprietary information.
Family Assistance Worker, 08/2005 to 11/2005
Firstgroup PlcGrantham, NH,
Working in a team atmosphere and being a passionate advocate for displaced families. Use a variety of database and support programs and perform individual assessment for emergency needs.
Lead Dispatcher, 10/2002 to 03/2004
Performance TeamChesapeake, VA,
Supervise the dispatch unit. Working with the routes, ensures all work is assigned and covered, both same day and next day, to drivers considering load type management, customer expectations, landfill requirements. Facilitates and administers daily meetings with dispatchers and routers. Partners with dispatchers and routers to resolve route coverage for down routes in order to optimize route efficiency. Answered an average of 200 inbound customer calls throughout the day and processed all customer accounts. 
Dispatcher, 05/2000 to 05/2002
Equipment DepotCity, STATE,
Responsibilities include dispatching Field Forklift Technicians in the city of Houston, Beaumont and surrounding areas. Prepared and issued day drivers routes daily, answered inbound calls from customers conveyed in a reassuring manner step by step instructions to resolving their concerns.
Associate of Applied Science: Funeral Director, Expected in 1993 to Commonweatlth of Mortuary Science - 415 Barren Springs Dr, Houston, TX 77090
High School Diploma: , Expected in 1991 to Ebbert L. Furr High School - 520 Mercury Dr, Houston, TX 77013

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Resume Overview

School Attended

  • Commonweatlth of Mortuary Science
  • Ebbert L. Furr High School

Job Titles Held:

  • Retail Sales Executive
  • Help Desk Supervisor
  • Family Assistance Worker
  • Lead Dispatcher
  • Dispatcher


  • Associate of Applied Science
  • High School Diploma

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