Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Personable professional consistently praised by management for exceeding annual sales. Available [Number] hours per week, including weekends and evenings. Accustomed to identifying customer needs and upselling to higher value products. Composed and articulate individual with expert-level product knowledge.

Driven [Job Title] with talent for merchandising and attracting loyal customers through personalized service. Understands customers' needs to customize sales approaches. Friendly, upbeat and dedicated to customer satisfaction.


Retail skills

Ordering, office machines, merchandising, inventory, sales, helping customers with choices, unpacking, pricing and putting out merchandise.

06/2018 to 03/2020 Retail Sales Clerk Omni Hotels | Montreal, CA,
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payment to process transactions.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
02/1999 to 10/2009 Payroll Clerk Cooper Tire & Rubber Company | Allentown, PA,
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Established employee payroll files and updated existing files with new information.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
  • Followed all IRS guidelines and state regulations when submitting payroll taxes.
01/1988 to 08/1991 Gourmet Cheese Shop Manager The Sunshine House Early Learning Academy | Fort Collins, CO,
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized inventory [Number] times per [Timeframe] to maintain product availability.
  • Achieved sales goals and business objectives by motivating staff and promoting [Product or Service].
  • Increased customer satisfaction rating [Number]% by expanding product lines, offering promotions and building loyalty club membership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
01/1988 to 03/1991 Preschool Teacher Children First Academy | City, STATE,
  • Taught children foundational skills such as colors, shapes and letters.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Created and implemented developmentally appropriate curriculum addressing all learning styles.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Incorporated music, art and theater into lesson planning.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Administered and documented results of student assessments.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Supervised up to 15 children on field trips to local parks, fire stations and zoos.
  • Instructed all classes for preschool aged children.
Education and Training
Expected in GED | Home, Poplar Bluff, MO GPA:
Expected in 01/1988 Cheese | University of Swiss Colony, Monroe, WI GPA:
Expected in | Cheese shop ma Cape Girardeau Career Program, Cape Girardeau, MO GPA:
Expected in 02/1986 | Missouri Secraterial Training Program , Cape Girardeau, MO GPA:

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School Attended

  • Home
  • University of Swiss Colony
  • Cape Girardeau Career Program
  • Missouri Secraterial Training Program

Job Titles Held:

  • Retail Sales Clerk
  • Payroll Clerk
  • Gourmet Cheese Shop Manager
  • Preschool Teacher


  • GED
  • Cheese

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